Makayla Sanders
Rancho Santa Margarita
Summary
I am a hardworking and passion-driven individual seeking a career in law enforcement, bringing experience from hospitality and aviation, where safety, security, service, and emergency response were top priorities. Through my professional journey, I have developed strong communication skills, the ability to remain calm under pressure, and a commitment to helping others. I feel my experiences have prepared me for this next step, where I can serve my community, make a positive impact, and contribute through integrity, compassion, and dedication to public safety.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Corperate Flight Attendant
Threshold Aviation Group
Chino
01.2023 - Current
- Completed training in customer service, conflict resolution techniques, and safety procedures to ensure compliance with current standards.
- Conducting pre-flight safety inspections, ensuring equipment operable and in correct location in aircraft, and responding confidently to in-flight medical and safety situations.
- Developed positive relationships with customers through excellent customer service skills and a professional attitude.
- Cultivated strong relationships with customers by delivering exceptional service and maintaining a professional demeanor.
Waitress
Mastros Steakhouse - Landry's Inc
Beverly Hills
03.2021 - 10.2022
- Provided exceptional customer service in fast-paced dining environment, contributing to positive dining experiences.
- Supported wait staff during peak hours to ensure smooth operations and timely service.
- Ensured food safety and maintained cleanliness to prevent foodborne illnesses.
- Resolved customer concerns quickly and escalated issues to management for effective resolution.
Film Production Coordinator
London Film LLC
Los Angeles
06.2018 - 08.2019
- Managed communication between departments to streamline project workflows effectively.
- Scheduled meetings and prepared agendas to facilitate team collaboration.
- Liaised with vendors and suppliers to secure necessary production materials.
- Monitored compliance with safety regulations during all production activities.
- Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.
Education
Bachelor of Arts - Writing For The Performing Arts
University of California, Riverside
Riverside, CA06-2020
Minor -
University of California, Riverside
Riverside, CA06-2020
Skills
Professionalism
A passenger became frustrated over a flight delay, and I remained calm, listened to their concerns, and provided updated departure information from FBO My professionalism helped de-escalate the situation and ensure the passenger felt supported
Problem Solving Under Pressure
When a vendor delivery was delayed, I coordinated alternate solutions and adjusted the production schedule to minimize downtime and keep operations moving
Teamwork
During a busy holiday shift when our POS system failed, I supported my coworkers by assisting with tables, drinks, and food service to maintain a positive guest experience
Certification
- AHA. CPR/AED & FirstAid
- Food Handler & RBS
Timeline
Corperate Flight Attendant
Threshold Aviation Group
01.2023 - Current
Waitress
Mastros Steakhouse - Landry's Inc
03.2021 - 10.2022
Film Production Coordinator
London Film LLC
06.2018 - 08.2019
Bachelor of Arts - Writing For The Performing Arts
University of California, Riverside
Minor -
University of California, Riverside