Makayla Ryan
Summary
Dedicated and versatile student with a proven track record in various roles, including cashier, shelf stocker, summer counselor, and maintenance worker. Possesses strong organizational and multitasking skills developed through hands-on experience in retail environments. Demonstrates excellent customer service and communication abilities, fostering positive interactions with diverse clientele. As a summer counselor, showcased leadership and teamwork skills while ensuring a safe and engaging environment for participants. In the role of a maintenance worker, exhibited attention to detail and a proactive approach to problem-solving. Eager to leverage this diverse skill set, coupled with a strong work ethic and adaptability, to contribute effectively in a professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Shelf Stocker
Pipers Department Store
09.2022 - Current
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Summer Recreation Counselor
Town Of Conception Harbour
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Supported camp staff in improving the overall program for increased camper satisfaction and retention.
- Communicated regularly with supervisors to ensure all aspects of the program were running smoothly and efficiently.
- Participated in regular staff meetings to discuss program improvements, share best practices, and address any challenges faced by the team.
- Provided ongoing feedback to parents regarding their child''s progress throughout the summer program.
- Assisted in the planning and execution of special events, creating memorable experiences for participants.
- Supervised groups of children during daily activities, ensuring their safety and well-being at all times.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Demonstrated leadership skills in managing projects from concept to completion.
Summer Recreation Counselor
Town Of Conception Harbour
06.2021 - 08.2021
Maintenance Worker
Town Of Colliers
06.2020 - 08.2020
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Collaborated with other team members to complete repair projects within deadline constraints.
- Assisted in maintaining outdoor areas such as landscaping and general upkeep efforts for an aesthetically pleasing environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Arts - English
Memorial University of Newfoundland
St John’s, NLRoncalli Central High
Avondale, NL06.2022
Skills
- Merchandise Restocking
- Returns processing
- Active Listening
- Customer Service
- Work Ethic and Integrity
- Reliable and Responsible
- Relationship Building
- Cleaning and sanitizing
- Team Collaboration
- Adaptable and Flexible
Accomplishments
- Trained and mentored multiple employees.
- Supervised team of 6 or more staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
French
Limited Working
Certification
WHMIS course successfully completed
OHS course successfully completed
First Aid successfully completed
Timeline
Cashier/Shelf Stocker
Pipers Department Store
09.2022 - Current
Summer Recreation Counselor
Town Of Conception Harbour
06.2022 - 08.2022
Summer Recreation Counselor
Town Of Conception Harbour
06.2021 - 08.2021
Maintenance Worker
Town Of Colliers
06.2020 - 08.2020
Bachelor of Arts - English
Memorial University of Newfoundland
Roncalli Central High
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