Makayla Perales

In my role as a Food Server, I provided exceptional customer service while also taking on expanded responsibilities that supported the restaurant’s operations, promotions, and events. Beyond daily service tasks, I contributed to marketing efforts by photographing new menu items and assisting with creative content used for social media. I also worked in various environments, including off-site events and high-volume catering settings, which strengthened my adaptability and teamwork.

• Assisted in managing daily store operations and team activities.
• Trained new staff on customer service and product knowledge.
• Implemented inventory management practices to ensure product availability.
• Maintained cleanliness and organization of the store environment.
• Resolved customer inquiries and complaints effectively and professionally.
• Collaborated with management to enhance store policies and procedures.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.