Makayla Motz
Surrey,Canada
Summary
Articulate fourth year B.A. student with a background in English and policy studies. A dedicated candidate eager to apply technical skills to a professional occupation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Wings Tap and Grill
01.2023 - Current
- Developed excellent oral communication skills with customers.
- Successfully sold an average of CAD 2k food and beverage products daily.
Education Assistant
Kwantlen Polytechnic University
01.2022 - Current
- Assisted first and second year university students with their course assignments and understanding of content.
- Guided students to understand the foundations of English writing standards.
Server
Denny's Restaurant
10.2020 - 08.2023
- Trained new staff in oral communication, food marketing and customer service.
- Sold an average of CAD 1.5k food and beverage products daily.
- Developed confident public speaking skills.
Key Holder
Bench
10.2018 - 09.2020
- Practiced retail and clothing marketing.
- Increased outerwear sales with product-specific sales pitch.
- Successfully sold CAD 2-5K of outerwear products bi-weekly.
Education
Bachelor of Arts - English
Kwantlen Polytechnic University
Surrey, BC04.2025
Dogwood Diploma -
Ecole Kwantlen Park Secondary
Surrey, BC07.2020
Skills
- Communication
- Digital Applications: Microsoft Word, PowerPoint, and Excel
- Written Communications: memos, letters, and proposals
- Draft Editing: essays, summaries, blogs, and written communications
- Public Speaking and Presentation: Adept at oral presentation and public speaking Trained in pitching proposals and oral marketing
- Customer Service
- Research: Prepared to self-conduct quality research through polling, surveys, and interviews Trained to seek primary sources, following MLA/APA standards
Certification
- Responsible Adult certification/RAC
- Serving it Right Certification
Languages
English - fluent
Spanish - partial
Portuguese - partial/oral
French - partial/oral
Volunteer Experience
- Administrative Assistant, MCFD, Surrey, 09/2022-06/2023.
Assisted office admin in photocopying and faxing. Practiced paperwork filing, and developed basic excel application skills.
- Tutor, Ecole Kwantlen Park Secondary, Surrey, 09/2018-06/2020.
Worked directly under an English teacher to plan and conduct classroom lessons. Assisted students in understanding the English curriculum and completing assignments. Successfully instructed and assisted education in a classroom of 32 students.
- Event Coordinator, Ecole Kwantlen Park Secondary, 11/2018.
A public speaker and guide for Japanese student/teacher tourists. Successfully managed a group of ten tourists.
References
- KPU professor, paul.ohler@kpu.ca
- MCFD management, (604) 813-9802
- Wings management, (604) 596-2244
- Denny's management, (604) 594-0083
- Bench management, (604) 729-4282
Timeline
Server
Wings Tap and Grill
01.2023 - Current
Education Assistant
Kwantlen Polytechnic University
01.2022 - Current
Server
Denny's Restaurant
10.2020 - 08.2023
Key Holder
Bench
10.2018 - 09.2020
Bachelor of Arts - English
Kwantlen Polytechnic University
Dogwood Diploma -
Ecole Kwantlen Park Secondary
- Responsible Adult certification/RAC
- Serving it Right Certification
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