Makayla Landry
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Assistant Program Supervisor
AdaptAbilities
04.2024 - Current
- Oversaw achievement of program outcomes, risk management and respite guidelines.
- Developed meaningful connections to nurture individual dignity, personal interests and identities.
- Maintained clear and concise communication with team members, individuals, and families.
- Supported team members across multiple locations in their professional development through regular feedback sessions and opportunities for growth.
- Oversaw daily operations of the program, ensuring smooth functioning and timely completion of tasks.
Team Lead
AdaptAbilities
11.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Designed and implemented program plans.
Shift Lead
VASCOR
02.2017 - 11.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Collected, arranged and input information into database system.
- Enhanced customer satisfaction by resolving conflicts efficiently and delivering timely service.
Supervisor
Little Caesars
02.2016 - 10.2016
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained oversight of cash handling procedures, guaranteeing accuracy and proper documentation.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
Bachelor of Education - Elementary Education
University of Alberta
Edmonton, ABSkills
- Task Delegation
- Team Oversight
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking and Organization
Timeline
Assistant Program Supervisor
AdaptAbilities
04.2024 - Current
Team Lead
AdaptAbilities
11.2021 - Current
Shift Lead
VASCOR
02.2017 - 11.2022
Supervisor
Little Caesars
02.2016 - 10.2016
Bachelor of Education - Elementary Education
University of Alberta
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