Makayla Henry
Oshawa,ON
Summary
Motivated and results-driven sales professional with over 2 years of experience in customer relationship management, sales reporting, and project coordination. Demonstrated ability to collaborate cross-functionally with internal and external teams to drive sales growth and streamline operations. Highly skilled in using tools like Retail Link and Item360 for tracking product performance, optimizing assortments, and managing merchandising needs. Passionate about the beauty industry with a strong ability to prioritize tasks, manage time effectively, and deliver exceptional results in fast-paced, high-growth environments.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
Ajax, Ontario
02.2021 - Current
- Assisted customers in finding the right beauty products, offering personalized recommendations based on their preferences and needs.
- Used active listening and product knowledge to offer tailored beauty advice and enhance the customer shopping experience
- Actively promoted new product releases, special offers, and in-store events, increasing customer interest and store traffic
Server
Dennys
Whitby, Ontario
09.2020 - Current
- Provided exceptional customer service in a fast-paced environment, ensuring a positive dining experience for all guests.
- Promoted menu items and specials, increasing sales and enhancing customer satisfaction.
- Maintained cleanliness and safety standards, ensuring a pleasant and safe environment.
- Upsold food and beverages, consistently meeting sales targets.
Health and Safety Coordinator
Lakeridge Health
Whitby, Ontario
05.2020 - 09.2020
- Delivered clear information about health protocols during the pandemic, ensuring the safety of the community.
- Assisted in distributing personal protective equipment (PPE) and health supplies.
- Coordinated efforts to promote awareness and adherence to health guidelines, supporting community well-being.
Community Outreach Intern
Health Out Loud
Toronto, Ontario
07.2019 - 03.2020
- Organized events and workshops to raise awareness about health and wellness initiatives.
- Collaborated with local organizations to create resources promoting physical activity, nutrition, and mental health.
- Used social media to amplify health messages, engaging and educating the community.
Education
Bachelor of Health Science - Public Health
Ontario Tech University
Oshawa, ON06-2023
Skills
- Retail Link & Item360 Proficiency – Experience using these tools to manage item setups, maintenance, pricing, and product performance tracking
- Sales Reporting and Analytics – Proficient in analyzing sales data to understand performance, track new products, and report on merchandising success
- Project Management – Ability to coordinate multiple tasks, including merchandising updates, in-store activations, and promotional planning
- Passion for Beauty – Enthusiastic about the beauty industry and committed to supporting the growth and success of elf Beauty
Timeline
Beauty Advisor
Sephora
02.2021 - Current
Server
Dennys
09.2020 - Current
Health and Safety Coordinator
Lakeridge Health
05.2020 - 09.2020
Community Outreach Intern
Health Out Loud
07.2019 - 03.2020
Bachelor of Health Science - Public Health
Ontario Tech University
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