Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Galindo

Jackson

Summary

Dynamic and customer-focused professional with experience at Baskin Robbins, excelling in customer service and food safety. Proven ability to enhance guest experiences while efficiently managing cash transactions and maintaining high standards of cleanliness. A dedicated team player committed to delivering quality service and fostering a welcoming environment.

Overview

1
1
year of professional experience

Work History

Crew Member

Baskin Robins
Jackson
04.2024 - Current
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Informed customers about daily specials in an engaging manner.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Maintained safe food handling practices to prevent germ spread.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Maintained an organized work area to ensure efficient operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and equipment, swept and refilled stock.
  • Scrubbed and polished counters to remove debris and food.
  • Organized and restocked supplies to support operations and team productivity.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

Basic

Amador High School
Sutter Creek, CA
06-2026

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Time management
  • Team collaboration
  • Sales techniques
  • Effective communication
  • Payment transactions
  • Team player
  • Process payments
  • Operate cash register
  • Inventory rotation
  • Basic math
  • Food handler certification
  • Hospitality and accommodation
  • Safe food handling
  • Cleaning and sanitation
  • Sweep floors
  • Prepare orders
  • Menu knowledge
  • Integrity and honesty
  • Dishwashing
  • Phone orders
  • Store closing procedures

Timeline

Crew Member

Baskin Robins
04.2024 - Current

Basic

Amador High School

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Makayla Galindo