Makayla Fonseca
Oceanside
Summary
Resourceful Service Coordinator with proven ability to deliver high productivity and efficiently complete tasks. Skilled in client relationship management, problem-solving, and workflow coordination. Excel in communication, teamwork, and adaptability, ensuring seamless service delivery and client satisfaction.
Overview
1
1
year of professional experience
Work History
Service Coordinator
Desert Orthopaedic Center
Las Vegas
08.2025 - Current
- Facilitated effective communication between patients and healthcare providers to enhance care coordination.
- Coordinated service schedules and appointments with clients to optimize access to care.
- Coordinated patient scheduling and appointments for efficient service delivery.
- Scheduled client appointments to optimize service delivery.
- Assisted in managing patient records using electronic health record systems.
- Coordinated with community resources to enhance service offerings to clients.
- Maintained accurate records of services provided for each client.
Caregiver
Oakmont Senior Living
Las Vegas
12.2024 - 12.2025
- Assisted residents with bathing, dressing, and personal care to enhance their comfort and dignity.
- Supported residents in daily living activities and personal care to promote independence and dignity.
- Provided companionship and emotional support to enhance resident well-being.
- Monitored patients for changes in physical, emotional, and behavioral conditions to inform care adjustments.
- Followed safe lifting and transferring techniques to transport residents.
- Ensured clean and safe environment for residents at Oakmont Senior Living, contributing to overall well-being.
- Helped organize and participate in recreational activities for residents.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Documented care provided to residents in compliance with policies.
Education
Certificate - Medical Billing
Ontario Health Staff
Ontario, CA01-2025
High School Diploma -
Johannesburg Lewiston High School
Lewiston, MI08-2012
Skills
- Insurance Verification
- Prior Authorization
- Care coordination
- Patient scheduling
- Appointment scheduling
- Health records
- Resource coordination
- Compliance documentation
- Patient documentation
- Motion MD
- Mod Med
- MS office expertise
- Problem resolution
- Detail orientation
- Time management
- Detail orientation
- Telephone communication
- Relationship management
- Patient documentation
Timeline
Service Coordinator
Desert Orthopaedic Center
08.2025 - Current
Caregiver
Oakmont Senior Living
12.2024 - 12.2025
Certificate - Medical Billing
Ontario Health Staff
High School Diploma -
Johannesburg Lewiston High School