Makayla Espiritu

In addition to tasks performed as a Community Admin. Support Worker:

• Reviewed data in the system and updated customer contacts and invoice status to keep records current.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.

• Contributed to a reduction in outstanding balances by diligently following up on overdue invoices and communicating with vendors.
• Contributed to a positive work environment by proactively assisting teammates with tasks during high-volume periods, fostering a collaborative atmosphere within the department.
• Completed various administrative tasks, such as scanning and filing documents or answering calls, increasing overall office efficiency.
• Ensured employee compliance with company policies and procedures by monitoring use of company credit card.
• Handled sensitive financial information responsibly, adhering to strict confidentiality guidelines set forth by the company.

• Kept records of all activities to keep owners fully informed on pet exercise.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
• Followed optimal schedules for animals as set by owners or supervisors.
• Greeted pet owners warmly to build trust and create lasting relationships.