Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Makayla Dingle

Sault Ste Marie

Summary

Proven reliability and exceptional customer service skills honed as a Cashier at Metro and while self-employed, managing a safe and nurturing environment for children. Demonstrated ability to maintain financial accuracy and foster positive interactions, achieving enhanced customer loyalty and efficient multitasking through strong communication and organizational abilities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

16
16
years of professional experience

Work History

Self Employed

Self
10.2016 - Current
  • Maintained detailed records of each child''s developmental milestones, sharing this information with parents regularly.
  • Helped children complete homework assignments and school projects.
  • Organized field trips to local museums, parks, and other educational sites for an enriching experience outside the home environment.
  • Implemented daily routines for healthy habits, including meal preparation and personal hygiene tasks.
  • Managed challenging behaviors effectively through implementing consistent discipline techniques in accordance with parental preferences.
  • Fostered a love of reading in children by incorporating storytime into daily schedule.
  • Promoted creativity in children with engaging arts and crafts projects.
  • Developed problem-solving skills in children by presenting them with age-appropriate challenges and guiding them towards solutions.
  • Improved children''s social skills by organizing playdates and group activities.
  • Utilized effective time management skills to balance multiple caregiving responsibilities while maintaining a clean, organized living space.
  • Ensured a safe and nurturing environment by adhering to strict safety guidelines and procedures.
  • Encouraged physical activity through outdoor games and sports participation.
  • Facilitated smooth transitions during bedtime routines, ensuring adequate sleep for optimal growth and development.
  • Assisted in toilet training efforts using positive reinforcement strategies.
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained safe and clean home environment
  • Responsible for maintaining all monetary expenses, ensuring all bill payments made in a timely manner
  • Successfully budgeting on a limited income


Cashier

Metro
03.2009 - 06.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Reduced processing errors by meticulously following transaction procedures.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

John Paul 2 Catholic High School
London, ON

Skills

  • Excellent customer service
  • Strong communication skills
  • Reliability and punctuality
  • Organization and prioritization
  • Sanitation and cleanliness
  • Cash handling proficiency

Languages

English

Timeline

Self Employed

Self
10.2016 - Current

Cashier

Metro
03.2009 - 06.2019

High School Diploma -

John Paul 2 Catholic High School

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Makayla Dingle