Makayla DeContie
Summary
Client-focused professional with a proven ability to adapt swiftly to changing environments. Demonstrates strong time management skills and excels in collaborative team settings. Committed to achieving high levels of client satisfaction through effective communication and problem-solving.
Overview
13
13
years of professional experience
Work History
Household Manager
Self Employed
02.2022 - Current
- Scheduled all appointments, ensuring timely medical and dental visits.
- Provided emotional support and companionship to promote a nurturing atmosphere.
- Established routines for cleaning and organizing, enhancing overall home organization.
Esthetician
Urban Retreat Body and Skincare Centre
09.2018 - 10.2021
- Answered the phone, returned clients calls and scheduled appointments.
- Updated and maintained customer information records and beauty services provided.
- Developed strong relationships with clients through excellent customer service.
- Participated in ongoing training to stay updated on industry trends and techniques.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Performed various facial treatments using high-quality products and techniques.
Barista
Starbucks
03.2017 - 03.2018
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Video Store Clerk
Movie World
05.2013 - 07.2015
- Supported customers in selecting and renting films and video games.
- Executed transactions efficiently via point-of-sale systems.
- Kept inventory organized on shelves for easy access.
Education
Esthetics -
International Academy of Esthetics
08-2018
Acting For Film And Television -
Vancouver Film School
12-2017
Skills
- Client relationship management
- Adaptability
- Team collaboration
- Time management
- Retail sales
- Spa treatment services expert
Interests
I love keeping my hands busy and my mind engaged—whether I'm designing custom press-on nails, getting lost in a movie marathon, or curling up with a book.
Timeline
Household Manager
Self Employed
02.2022 - Current
Esthetician
Urban Retreat Body and Skincare Centre
09.2018 - 10.2021
Barista
Starbucks
03.2017 - 03.2018
Video Store Clerk
Movie World
05.2013 - 07.2015
Esthetics -
International Academy of Esthetics
Acting For Film And Television -
Vancouver Film School