Makayla Caceres
Newhall
Summary
Dedicated to providing exceptional assistance to team members and clients, excelling in coordinating appointments, organizing client records, and facilitating office communication. Demonstrating a positive and upbeat demeanor, possessing strong relationship-building abilities that contribute to a harmonious work environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
APEX Roofing
11.2022 - Current
- Greeted incoming visitors and customers professionally
- Provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept the reception area clean and neat to give visitors positive first impressions
- Answered phones promptly and directed incoming calls to the correct officers
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail
- Managed multiple tasks and met time-sensitive deadlines
- Maintained confidentiality of information regarding clients and company
- Handled cash transactions and maintained sales and payment records accurately
- Assisted with onboarding new clients and securing paperwork completion
- Organized, maintained, and updated information in computer databases
- Handled assignments independently with good judgment and critical thinking skills
Child Care Provider
Self-employed
01.2020 - 11.2022
- Used patience, skill, and various behavior modification techniques to maintain order
- Maintained clean, neat, and hazard-free areas to protect kids, personnel, and families
- Provided lunchtime assistance with eating and serving food
- Planned and implemented crafts and other activities to enhance development
- Sanitized frequently touched surfaces to prevent the spread of germs
- Monitored children’s activities to verify safety and wellbeing
- Read stories, sang songs, and facilitated creative play
Education
GED
Skills
- Office Administration
- Verbal and written communication
- Schedule Management
- Detail-Oriented Organization
- Effective Problem-Solving Strategies
- Client Engagement
- Mail Sorting and Distribution
- Project Timeline Coordination
- Client Greeting Expertise
- Document Organization
- Multi-Line Management
- Efficient Data Management
Timeline
Administrative Assistant
APEX Roofing
11.2022 - Current
Child Care Provider
Self-employed
01.2020 - 11.2022
GED
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