Summary
Overview
Work History
Education
Skills
Skills Interests
Leadership Experience Activities
Languages
Timeline
Generic

Makayla Cabral

Cambridge,ON

Summary

Knowledgeable and dedicated customer service professional with extensive experience in fashion industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Sales Associate

Guess
10.2023 - Current
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Waitress

Ink Entertainment
03.2023 - Current
  • Accomplished a 20% increase in bottle service sales as measured by monthly revenue, by proactively upselling
  • Provided exceptional bottle service to VIP clientele, ensuring a memorable and enjoyable experience through personalized recommendations, attentive service, and efficient handling of customer requests
  • Managed a high-volume section with professionalism and efficiency, consistently meeting and exceeding sales targets while maintaining a positive and engaging attitude.

Sales Associate

Aritzia
10.2019 - 04.2021
  • Collaborated with a diverse team to maintain visual merchandising standards, ensuring an appealing and organized store environment that enhanced the overall customer shopping experience
  • Proactively engaged with customers, actively listening to their needs, providing personalized styling advice, and suggesting suitable product options.

Education

Diploma in Fashion Business Industry -

George Brown College
Toronto, ON
04.2023

Skills

  • Sales Development
  • Client Account Management
  • Stocking and Receiving
  • Exceptional Customer Service
  • Merchandising Knowledge
  • Product Recommendations

Skills Interests

Adobe Photoshop, Fashion Illustrating, Microsoft Excel, OpenTable, English, Portuguese, Sewing, Styling, Travelling, Podcasts, Personal Investing, Trying new food

Leadership Experience Activities

  • Womens Soccer Varsity Athlete, Toronto, ON, Captain, 2019, 2023, Led the women's varsity soccer team to consecutive championship victories, displaying exceptional leadership skills and strategic decision-making abilities., Oversaw team training sessions, developing effective practice plans to enhance individual skills, and teamwork., Fostered a positive and inclusive team culture, promoting sportsmanship, motivation, and personal growth among team members.
  • Threads Fahion Show 2023, Toronto, ON, Dresser, 04/01/23, 04/01/23, Organised and maintained accessories and clothing in the dressing area., Dressed models in sample and completed garments for the runway.

Languages

Portuguese
Professional Working

Timeline

Sales Associate

Guess
10.2023 - Current

Waitress

Ink Entertainment
03.2023 - Current

Sales Associate

Aritzia
10.2019 - 04.2021

Diploma in Fashion Business Industry -

George Brown College
Makayla Cabral