Makayla Borst
Whittier
Summary
A dedicated employee with strengths in flexibility, communication, and quick learning. Proven to enhance team performance through effective training and problem-solving. Skilled in inventory management and maintaining a clean, organized environment, ensuring a positive customer experience. Passionate about delivering exceptional service and fostering teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Barista
Mariachi Bakery
Whittier
12.2024 - 05.2025
- Processed customer payments efficiently, providing accurate change and receipts.
- Managed morning rush of customers with effective and calm service.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Completed opening and closing duties, ensuring store cleanliness before departure.
- Stocked shelves with merchandise as needed to optimize product availability.
- Answered phone calls to assist customers regarding inquiries and orders.
- Prepared and served a variety of coffee and espresso drinks, including blended options.
- Executed daily recovery tasks to uphold neatness in service areas.
Ride Operator
Knotts Berry Farm
Buena Park
08.2023 - 12.2024
- Resolved guest inquiries and complaints related to ride experiences.
- Enforced age and height restrictions for ride access, ensuring regulatory compliance.
- Assisted with loading, unloading, and securing passengers on rides.
- Operated control panels for ride systems while monitoring audio and visual equipment.
- Ensured safe operation of amusement park rides in accordance with strict safety protocols.
- Provided specialized assistance to guests with disabilities or mobility challenges.
- Monitored weather conditions to maintain ride safety during adverse weather.
- Maintained cleanliness of rides and surrounding areas to promote a safe environment.
Cashier/Trainer
Tonys Pizza
Whittier
10.2022 - 08.2023
- Developed and managed employee improvement strategies to enhance staff performance.
- Identified solutions to minimize issues and resolve problems promptly.
- Conducted regular audits of cash registers to ensure transaction accuracy.
- Trained new team members in cash register operations and customer service protocols.
- Maintained clean checkout areas by sanitizing surfaces and organizing supplies.
- Stocked shelves and service stations with food items, ensuring availability during peak hours.
- Assisted customers over the phone with inquiries regarding store operations and product orders.
- Facilitated food distribution to waitstaff for efficient customer service.
Education
High School Diploma -
California High School
South Whittier 06-2023
Skills
- Cash handling and point of sale
- Inventory management
- Customer service and food preparation
- Sales reporting
- Attention to detail
- Problem solving
- Communication skills
Certification
- Ca Food Handlers
Accomplishments
- AP Psychology
Timeline
Cashier/Barista
Mariachi Bakery
12.2024 - 05.2025
Ride Operator
Knotts Berry Farm
08.2023 - 12.2024
Cashier/Trainer
Tonys Pizza
10.2022 - 08.2023
High School Diploma -
California High School
Similar Profiles
Breanna RaymondBreanna Raymond
Waitress at El Mariachi GrillWaitress at El Mariachi Grill
ROSENDO BAUTISTAROSENDO BAUTISTA
Bartender at El Mariachi Mexican Bar & GrillBartender at El Mariachi Mexican Bar & Grill
Ashley SanchezAshley Sanchez
Server at El Mariachi Mexican Bar & GrillServer at El Mariachi Mexican Bar & Grill
Jason PluskeyJason Pluskey
Performance Director at Conversion PathPerformance Director at Conversion Path
MJ PadillaMJ Padilla
Intern at JP Demo Inc.Intern at JP Demo Inc.