Makayla Benton
Prescott,ON
Summary
Experienced and energetic Personal Support Worker skilled in hygiene support and client care. Helps clients feel independent in daily living and meet all social, physical, and Personal needs. Certified in First Aid, CPR./FA, I am a caring PSW, focused on supporting patients with a passion for assisting the elderly and providing them the most comfortable and caring experience possible, while engaging in relevant and important conversation with clients to encourage a sense of relatability.
Overview
8
8
years of professional experience
Work History
Personal Support Worker
St Lawrence Lodge
06.2021 - 04.2024
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Ardene
08.2017 - 09.2019
- Helped customers navigate store, complete sales and process returns
- Located items for customers by checking sister stores and online options
- Explained promotions and special offers to customers.
Sales Associate
Tim Hortons
11.2015 - 06.2016
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
CDSBEO Continuing Education
Smiths Falls, ON06.2020
Certificate - Personal Support Worker
CDSBEO Continuing Education
Smiths Falls, ON06.2020
Skills
- Mobility Assistance
- Compassionate Care
- Personal Hygiene Assistance
- Clinical Documentation
- Patient Care
- Patient Companionship
- Medical record-keeping
- Multitasking and Organization
- Elderly Care
Certificates And Training
- OJ4H/IPAC
- Mobility Training
- GPA
- Safe Talk
- WHIMIS
- Palliative Care
- Safe Food Handling
- Fall Prevention
- Therapeutic Communications
Personal Information
Gender: Female
Languages
English
Full Professional
Timeline
Personal Support Worker
St Lawrence Lodge
06.2021 - 04.2024
Sales Associate
Ardene
08.2017 - 09.2019
Sales Associate
Tim Hortons
11.2015 - 06.2016
High School Diploma -
CDSBEO Continuing Education
Certificate - Personal Support Worker
CDSBEO Continuing Education
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