MAKAR POPOV
St. Catharines,ON
Summary
Proven Tow Truck Driver from Tow Truck Krivoy Rog 24/7, adept in safe driving practices and exceptional customer service. Excelled in emergency response, reducing accident rates significantly, while fostering positive client relationships. Skilled in towing equipment operation and stress tolerance, consistently delivering in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Tow Truck Driver
Tow Truck Krivoy Rog 24/7
Ukrainian, Kryvoy Rog
01.2021 - 09.2022
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Operated with safety and skill to avoid accidents and delays.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Inspected load security and checked for damages.
Education
Gymnasium No. 101 Krivoy Rog
Abrikosova Street, 1A, Krivy Rih, Dnipropetrovsk R05.2011
Skills
Strong Work Ethic
Towing equipment operation
Customer Service
Safe Driving Practices
Roadside Assistance
Stress Tolerance
Organization and Planning
Patience and Empathy
Defensive Driving Techniques
Load Securement Proficiency
Emergency response readiness
Customer Relations
Document Verification
Tractor-Trailer Operation
GPS mapping
Delivery Scheduling
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Self Motivation
Languages
Ukrainian
Native or Bilingual
Polish
Elementary
English
Elementary
Russian
Native or Bilingual
Timeline
Tow Truck Driver
Tow Truck Krivoy Rog 24/7
01.2021 - 09.2022
Gymnasium No. 101 Krivoy Rog