Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brittany McCobb

Fontana

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Loma Linda Children's Hospital
01.2024 - 01.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Medical Assistant

Dr. Mehta Cardiology, Hesperia
10.2019 - 03.2020
  • Used computer applications (Microsoft Word, Microsoft Excel) daily. Worked in specific documentation programs such as EMR, and eClinicalWorks. Answered phones and greeted customers as they entered and left facility, responsible for updating patient medical records. Took vital signs and medical histories also scheduled appointments for patients. Assisted the physician during procedures also prepped patients for treatment.

Barista/Barista Trainer

Starbucks, Hesperia
09.2018 - 03.2020
  • Training new and current employees. Assisting customers with making their signature beverages. Helping managers stock the store, taking inventory and counting monthly expenses.

Call Center Rep III

Automobile Club of So Cal, Santa Ana
08.2013 - 09.2018
  • Working in a Call Center, answering 200 + calls per day. Assisting Members with their accounts, helping them make any changes or updates. Critical thinking and problem solving was a part of my everyday challenge, while providing legendary service to all members.

Shift Lead

In-N-Out Burger, Covina
06.2011 - 08.2013
  • Taking customers’ orders while multi-tasking. I would count the drawers to make sure there was no counterfeit. Making drinks, fries, and burgers customized to the customers’ orders. Always providing customers with a smile.

Education

Certified Medical Assistant -

San Joaquin Valley College
Hesperia, CA
11.2019

High School Diploma - undefined

Covina High School
Covina, CA
06.2011

Skills

  • Microsoft Office Experienced
  • Inbound and Outbound Call Center Rep Experienced
  • Problem Solving
  • Time Management
  • Teamwork Builder
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation

Accomplishments

  • Recognized for outstanding dedication to patient care.

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Loma Linda Children's Hospital
01.2024 - 01.2025

Medical Assistant

Dr. Mehta Cardiology, Hesperia
10.2019 - 03.2020

Barista/Barista Trainer

Starbucks, Hesperia
09.2018 - 03.2020

Call Center Rep III

Automobile Club of So Cal, Santa Ana
08.2013 - 09.2018

Shift Lead

In-N-Out Burger, Covina
06.2011 - 08.2013

High School Diploma - undefined

Covina High School

Certified Medical Assistant -

San Joaquin Valley College

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Brittany McCobb