Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Makaio Govia-Apolinar

Makaio Govia-Apolinar

Whitby,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Chúuk Bar And Grill
08.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Coat Check Attendant

Dirty Martini
11.2022 - Current
  • Maintained an organized coat check area, ensuring accurate tracking and timely retrieval of items.
  • Consistently met high standards of cleanliness and orderliness in the coat check area.
  • Improved coat storage efficiency with meticulous organization skills, resulting in a clutter-free environment.
  • Efficiently processed large volumes of coats during peak periods, ensuring minimal wait times for guests.
  • Streamlined coat retrieval process for faster turnaround times and increased customer satisfaction.
  • Provided outstanding guest assistance, resolving any issues promptly and courteously.
  • Promoted a friendly atmosphere by greeting guests warmly upon arrival and departure.

Event Volunteer

Exquisite Affare
08.2023 - 08.2023
  • Showcased creativity through the incorporation of various materials such as fabrics, balloons, lighting effects, and floral arrangements into designs.
  • Implemented creative solutions to overcome unexpected challenges during the decorating process.
  • Showcased adaptability by modifying designs based on specific venue limitations such as space constraints or environmental conditions.
  • Maximized event ambiance with strategic placement of balloon installations designed to complement the surrounding environment.

Event Planning Volunteer

Exquisite Affare
06.2023 - 06.2023
  • Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
  • Adhered to timelines to keep ceremony and reception running smoothly.
  • Oversaw setup of wedding decorations and supplies.
  • Set up planned centerpieces for wedding venue.

Salon Assistant

The Beauty Boutique
09.2022 - 02.2023
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Safeguarded client health by adhering to strict sanitization protocols for tools, equipment, and workstations before each use.
  • Contributed to a positive work atmosphere by fostering strong relationships among team members through open communication and teamwork.
  • Supported salon marketing efforts by assisting in the creation of promotional materials.
  • Practiced Hairstyles on Mannequins
  • Created content of Products for Social Media.

Retail Sales Associate

Spirit Halloween Store
08.2022 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Event Volunteer

Brawley Woods Haunted Walk Through
10.2022 - 10.2022
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Collected video testimonials from guests
  • Participated in the Haunted Walk Through as an Actor

Event Volunteer

All Saints Drive In Movie
05.2022 - 05.2022
  • Assembled signs and cones to direct traffic through construction sites.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
  • Enhanced audience experience by delivering captivating and high-energy dance performances in various dance styles.
  • Collaborated with fellow volunteers for seamless coordination during events, maintaining a professional atmosphere.
  • Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.

Education

Diploma - Event Planning

Centennial College
Scarborough, ON
05.2025

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cash Handling
  • Memory retention
  • Strong teamwork
  • First Aid Training
  • Smart Serve
  • Food handling certification
  • Collaborative Contributor

Affiliations

  • PCMA

Certification

  • Smart Serve
  • Food Handlers
  • First Aid
  • WHIMIS

Timeline

Restaurant Hostess

Chúuk Bar And Grill
08.2023 - Current

Event Volunteer

Exquisite Affare
08.2023 - 08.2023

Event Planning Volunteer

Exquisite Affare
06.2023 - 06.2023

Coat Check Attendant

Dirty Martini
11.2022 - Current

Event Volunteer

Brawley Woods Haunted Walk Through
10.2022 - 10.2022

Salon Assistant

The Beauty Boutique
09.2022 - 02.2023

Retail Sales Associate

Spirit Halloween Store
08.2022 - 11.2022

Event Volunteer

All Saints Drive In Movie
05.2022 - 05.2022

Diploma - Event Planning

Centennial College
  • Smart Serve
  • Food Handlers
  • First Aid
  • WHIMIS

Similar Profiles

  • TIFFANY AlDRICH

    TIFFANY AlDRICHTIFFANY AlDRICH

    Bartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay MarinaBartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay Marina

  • Nicola Dama

    Nicola DamaNicola Dama

    Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World

  • Kwanghee Joseph Kim

    Kwanghee Joseph KimKwanghee Joseph Kim

    Chef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine barChef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine bar

  • SHANNON LOCK

    SHANNON LOCKSHANNON LOCK

    Procurement Lead at Grandview Children's CentreProcurement Lead at Grandview Children's Centre

  • Auswah Khan

    Auswah KhanAuswah Khan

    Account Executive at Imperial DadeAccount Executive at Imperial Dade

CREATE PROFILE
Makaio Govia-Apolinar