Makaio Govia-Apolinar
Whitby,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Chúuk Bar And Grill
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Used cash registers and credit card machines to cash out customers.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Coat Check Attendant
Dirty Martini
11.2022 - Current
- Maintained an organized coat check area, ensuring accurate tracking and timely retrieval of items.
- Consistently met high standards of cleanliness and orderliness in the coat check area.
- Improved coat storage efficiency with meticulous organization skills, resulting in a clutter-free environment.
- Efficiently processed large volumes of coats during peak periods, ensuring minimal wait times for guests.
- Streamlined coat retrieval process for faster turnaround times and increased customer satisfaction.
- Provided outstanding guest assistance, resolving any issues promptly and courteously.
- Promoted a friendly atmosphere by greeting guests warmly upon arrival and departure.
Event Volunteer
Exquisite Affare
08.2023 - 08.2023
- Showcased creativity through the incorporation of various materials such as fabrics, balloons, lighting effects, and floral arrangements into designs.
- Implemented creative solutions to overcome unexpected challenges during the decorating process.
- Showcased adaptability by modifying designs based on specific venue limitations such as space constraints or environmental conditions.
- Maximized event ambiance with strategic placement of balloon installations designed to complement the surrounding environment.
Event Planning Volunteer
Exquisite Affare
06.2023 - 06.2023
- Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
- Adhered to timelines to keep ceremony and reception running smoothly.
- Oversaw setup of wedding decorations and supplies.
- Set up planned centerpieces for wedding venue.
Salon Assistant
The Beauty Boutique
09.2022 - 02.2023
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Safeguarded client health by adhering to strict sanitization protocols for tools, equipment, and workstations before each use.
- Contributed to a positive work atmosphere by fostering strong relationships among team members through open communication and teamwork.
- Supported salon marketing efforts by assisting in the creation of promotional materials.
- Practiced Hairstyles on Mannequins
- Created content of Products for Social Media.
Retail Sales Associate
Spirit Halloween Store
08.2022 - 11.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Event Volunteer
Brawley Woods Haunted Walk Through
10.2022 - 10.2022
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Greeted guests and welcomed patrons in support of company service policy.
- Collected video testimonials from guests
- Participated in the Haunted Walk Through as an Actor
Event Volunteer
All Saints Drive In Movie
05.2022 - 05.2022
- Assembled signs and cones to direct traffic through construction sites.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Enhanced audience experience by delivering captivating and high-energy dance performances in various dance styles.
- Collaborated with fellow volunteers for seamless coordination during events, maintaining a professional atmosphere.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
Education
Diploma - Event Planning
Centennial College
Scarborough, ON05.2025
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- Memory retention
- Strong teamwork
- First Aid Training
- Smart Serve
- Food handling certification
- Collaborative Contributor
Affiliations
- PCMA
Certification
- Smart Serve
- Food Handlers
- First Aid
- WHIMIS
Timeline
Restaurant Hostess
Chúuk Bar And Grill
08.2023 - Current
Event Volunteer
Exquisite Affare
08.2023 - 08.2023
Event Planning Volunteer
Exquisite Affare
06.2023 - 06.2023
Coat Check Attendant
Dirty Martini
11.2022 - Current
Event Volunteer
Brawley Woods Haunted Walk Through
10.2022 - 10.2022
Salon Assistant
The Beauty Boutique
09.2022 - 02.2023
Retail Sales Associate
Spirit Halloween Store
08.2022 - 11.2022
Event Volunteer
All Saints Drive In Movie
05.2022 - 05.2022
Diploma - Event Planning
Centennial College
- Smart Serve
- Food Handlers
- First Aid
- WHIMIS