Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Hobbies and Interests
Timeline
Generic

Makaila Pompey

Toronto

Summary

Highly experienced Clinical Assistant/Receptionist known for exemplary customer service and problem solving skills skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Fast learner and dependable.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clinical Assistant (Receptionist)

Rehab Hero
10.2024 - Current
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.

Receptionist

Brooklin Foot & Orthotic Clinic
07.2023 - 10.2024
  • Performed opening and closing tasks within the clinic
  • Answered Phone calls and emails from new and routinely patients
  • Cleaned and stocked rooms after Chiropodists finished treatment
  • Followed Sanitization procedures with medical grade instruments

Sales Associate

Dulux Paints
05.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites

Sales Associate

The Source
08.2021 - 05.2022
  • Managed phone calls in the store on behalf of The Source
  • Sorted shelves and cleaned floors
  • Managed Tills and Books
  • Opened and Closing Shifts

Sales Associate

EB Games
09.2020 - 01.2021
  • Managed phone calls in and out the store on the behalf of EB Games
  • Sorted and shelved games and loot
  • Managed tills and books
  • Helped with closing store

Education

Associate of Arts - Journalism

Centennial College of Applied Arts And Technology
Scarborough, None
04-2022

Skills

  • Hard Working
  • Good Computer Skills
  • Reliable
  • Communication
  • Adaptable
  • Resourceful
  • Organized
  • Creative
  • Team Player
  • Multitasker
  • Writing
  • Reading
  • Medical terminology
  • Patient care coordination
  • Telephone etiquette
  • Document filing
  • Medical billing

Certification

  • Certificate Of Recognition from Toronto Police Service
  • Ontario Secondary School Diploma
  • Certificate of Completion for Level C First Aid, St. John Ambulance

Languages

English
Native or Bilingual
French
Limited Working

Projects

Soup Kitchen, 10/01/17, 10/01/19, Prepped and handed out soup. All profits went to helping children in rough financial spots trying to get through school.

Hobbies and Interests

  • Reading
  • Writing
  • Gaming
  • Watching Movies
  • Gym/Working out

Timeline

Clinical Assistant (Receptionist)

Rehab Hero
10.2024 - Current

Receptionist

Brooklin Foot & Orthotic Clinic
07.2023 - 10.2024

Sales Associate

Dulux Paints
05.2022 - 07.2023

Sales Associate

The Source
08.2021 - 05.2022

Sales Associate

EB Games
09.2020 - 01.2021

Associate of Arts - Journalism

Centennial College of Applied Arts And Technology

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Makaila Pompey