Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makaila Joseph

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Hostess/Food Runner

Scaddabush
02.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Supervisor

Food Basics
03.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Dance Teacher -

Dance Pointe Toronto
09.2022 - 08.2023
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Planned routines for recitals and performances.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.

Education

Criminology

York University
Toronto, ON

Early Childhood Education

Seneca College
Toronto, ON

High School Diploma -

Wexford Collegiate School For The Arts -
Toronto, ON

Skills

  • Team collaboration
  • Leadership development
  • Workflow organization
  • Conflict resolution
  • Communication skills
  • Customer engagement
  • Problem solving
  • Adaptability
  • Effective multitasking

Timeline

Hostess/Food Runner

Scaddabush
02.2024 - Current

Dance Teacher -

Dance Pointe Toronto
09.2022 - 08.2023

Supervisor

Food Basics
03.2021 - Current

Criminology

York University

Early Childhood Education

Seneca College

High School Diploma -

Wexford Collegiate School For The Arts -

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Makaila Joseph