Traveling
Majid Munir
AWS Cloud Engineer-IT Support Engineer
Toronto
Summary
Detail-oriented AWS Cloud Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong IT skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
3
3
Languages
Work History
AWS Cloud Engineer
ISB Global Ltd
London
10.2020 - Current
- Manage Windows servers in AWS Cloud & Azure Cloud and On-Prem.
- Conducted deep-dive hands-on training sessions to transfer knowledge to customers considering or already using AWS.
- Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
- Manage internal IT projects and report on performance metrics.
- SQL Server Administration
- Strong knowledge of DNS, Active Directory servers
- Network and Infrastructure management skills
- Collaborate with client IT resources on internal applications/app management.
- Manage client equipment acquisition and scheduled maintenance.
- Assist the client IT Manager.
- Assist the client in drafting and maintaining security policies and ensuring security
- Compliance, including performance of regularly scheduled security audits and vulnerability scans.
- Provide leadership and recommendations on improving overall IT management with a particular focus on network security.
- Serve as consultant on IT issues including applications management, information and knowledge management, business process alignment.
- Investigate new technologies that will improve business operations or streamline business processes.
- Managed and monitored installed systems for highest level of availability.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
IT Manager
HQ Analytics
Lahore
02.2018 - 09.2020
- Providing IT support 7 Offices in (USA) technical issues remotely.
- Providing IT support 5 Offices in Lahore (Pakistan)
- Setting up computer security measures
- Firewall's: SonicWall, Cisco ASA, FortiGate, MikroTik Routers and Wireless
- Network Management, Networking, Configuration, and Implementation, Diagnostics and Monitoring, Cabling, Equipment Installation, and Configuration.
- Troubleshooting computers and printers and removing numerous kinds of malicious software, including Trojans, spyware, and Rootkit Viruses.
- Setup network printers, disassemble and reassemble PCs, make network cables format and partition hard drives.
- Provide technical support, on-site or via phone or email to assist computer users encountering problems.
- Troubleshot client's computers, Resolve all issues
- Recover lost or damaged files.
- Worked on Spice-works and Jira (Ticket generating software).
- Technical support (Office 365).
- Worked on of VoIP and Free PBX
- Windows Server: 2003 /2008/2012/2016/2019
- VMware
- Google Support
Education
Bachelor of Science - Information Technology
Virtual University Of Pakistan
Lahore 04.2015 - 2020.05
Diploma - Diploma in Computer Science
Virtual University of Pakistan
Lahore 04.2013 - 09.2014
Skills
Cloud services
Accomplishments
- Go-To Berlin (Germany 2019)
- One Young World (Germany 2021)
- Dublin Tech Summit (Ireland 2022)
- IFA Berlin (Germany 2022)
- Collision (Canada 2023)
Represented Pakistan in Multiple IT Conferences
Certification
AWS Cloud Practitioner
Interests
Football
Reading
Timeline
AWS Associate Solutions Architect
01-2022
AWS Cloud Practitioner
10-2020
AWS Cloud Engineer
ISB Global Ltd
10.2020 - Current
IT Manager
HQ Analytics
02.2018 - 09.2020
Bachelor of Science - Information Technology
Virtual University Of Pakistan
04.2015 - 2020.05
Diploma - Diploma in Computer Science
Virtual University of Pakistan
04.2013 - 09.2014
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