Majesty O. Obah
Moncton,New Brunswick
Summary
Effective consultant communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Business Consultant
Onyemaj Consultancy
05.2023 - Current
- Conducted five research to identify customer needs.
- Developed growth strategies based on customer satisfaction and financial gain.
- Prepared sales contracts in adherence to guidelines.
- Developed complete business plans and operational strategies for new and existing business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Consistently built long-term relationships with existing and new customers.
Graduate Tutor
Crandall University
05.2023 - Current
- Motivated 30 students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored five diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Developed student confidence through positive reinforcement strategies.
Lead Client Service Representative
Duffy Water Treatment
06.2023 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Responded to 10 customer calls and emails per day to answer questions about products and services.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
Human Resources Manager
Certified Pay Limited
01.2019 - 07.2022
- Assisted with massive recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Coordinated and administered employee health insurance and retirement plans.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Liaised between 30 multiple business divisions to improve communications.
- Coordinated technical training and personal development classes for staff members.
- Maintained human resources regulatory compliance with local, state and federal laws.
Human Resource Officer
Ecobank Nig
02.2017 - 01.2018
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Processed 100 paperwork and hiring details for promotions and lateral position changes.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Worked alongside global business leaders to deploy new training strategies.
Human Resources Intern
Ecobank Nig
07.2013 - 09.2013
- Developed strong written and verbal communication skills.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Supported efforts to optimize employee engagement, diversity and inclusion.
Education
Master of Science - Organization Management
Crandall University
Moncton, NB07-2023
Certificate - Technology
IBM
Moncton, NB08.2023
BBA - Human Resource Management
Methodist University College
Accra07-2014
Skills
- Staff recruiting and retention
- Company organization
- Superb interpersonal skills
- Benefits administration
- Training programs
- Workforce improvements
- Professionals in Human Resources Association
- Client Relations
- Business Intelligence
- Researching Abilities
- Strategic Planning
- Business Development
- Training and Mentoring
Websites
Languages
English
Native or Bilingual
Affiliations
CPHR, NB.
Timeline
Lead Client Service Representative
Duffy Water Treatment
06.2023 - 08.2023
Business Consultant
Onyemaj Consultancy
05.2023 - Current
Graduate Tutor
Crandall University
05.2023 - Current
Human Resources Manager
Certified Pay Limited
01.2019 - 07.2022
Human Resource Officer
Ecobank Nig
02.2017 - 01.2018
Human Resources Intern
Ecobank Nig
07.2013 - 09.2013
Master of Science - Organization Management
Crandall University
Certificate - Technology
IBM
BBA - Human Resource Management
Methodist University College
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