Majed Alfraihat
IT Support Technician
Moreno Valley,California
Summary
Motivated and dedicated individual with a passion for PCs and technology. Currently studying Cyber Security, with hands-on experience in troubleshooting hardware and software, as well as proficiency in multiple programming languages. Seeking to apply my skills in protecting systems and contributing to innovative solutions. Adept at troubleshooting and team training, I enhanced dock operations efficiency at Majed Alfraihat Amazon Ship Dock. My expertise spans Python and effective onboarding, contributing to the seamless supply chain flow. Recognized for maintaining productivity in demanding settings, I excel in both technical and interpersonal skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Amazon | Learning Ambassador, Ship Dock
Majed Alfraihat
09.2021 - Current
- Supported the team in various departments including Decant, E-Receive, Prep, and Sort.
- Assisted in training and onboarding new team members, ensuring a smooth learning process.
- Improved efficiency and accuracy of dock operations by providing clear instructions and guidance.
- Maintained a high level of productivity in fast-paced, deadline-driven environments.
- Contributed to the smooth operation of supply chain processes by ensuring timely and accurate movement of packages.
Education
Social And Behavioral Studies -
Riverside City College, California
Riverside, CA 04.2023 - 05.2025
Skills
- Troubleshooting: Extensive experience in diagnosing and resolving hardware and software issues for PCs
- System Protection: Knowledgeable in securing and maintaining Windows systems
- Programming Languages: Proficient in Python, C, C#, and Java
- Microsoft Office: 2 years of experience with Microsoft Office products and applications, including Word, Excel, PowerPoint, and Outlook
- Technical Support: Capable of providing tech support and guidance to users in troubleshooting hardware and software problems
Certification
Cisco Academy | CCNAv7 : Introduction to Networking
Timeline
CompTIA +A | Cyber Security
09-2025
Cisco Academy | CCNAv7 : Introduction to Networking
01-2024
Social And Behavioral Studies -
Riverside City College, California
04.2023 - 05.2025
Amazon | Learning Ambassador, Ship Dock
Majed Alfraihat
09.2021 - Current
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