Ma. Jebeet Ermino

• Conducts performance testing as required. Insures that product/part conforms to all required specifications. Able to meet and maintain company quality standards.
• Use microscopes to be able to follow work instructions and Standard Operating Procedures (SOP).
• Maintains a clean and safe work area 6s.
• Become certified for critical quality processes.
• Understands department work flow.
• Good verbal and written skills, communicates effectively with co-workers.
• Help organize co-worker activities with the shift lead, schedule breaks and relieve co-workers for breaks.
• Works within standards and operating procedures to plan, perform and make decision regarding the set up and operations of a variety of production equipment, including automated machine processes and controls to perform routine assembly line production functions.

• Provided exceptional customer service, ensuring satisfaction and repeat business.
• Operated coffee brewing equipment, maintaining quality standards for beverages.
• Handled cash transactions efficiently, balancing register at end of shifts.
• Maintained cleanliness and organization of food preparation and serving areas.
• Assisted in training new staff on standard operating procedures and best practices.
• Collaborated with team members to streamline workflow during peak hours.
• Implemented process improvements that enhanced speed of service and customer experience.
• Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
• Greeted customers with smile and provided helpful suggestions.
• Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
• Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
• Managed multiple tasks in high-volume environment.
• Maintained a clean and organized workspace, ensuring a positive experience for customers.
• Assisted customers with information regarding menu offerings and nutrition information.
• Reconciled cash drawer and corrected any errors.
• Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
• Cleaned and maintained dining area and condiment stations.
• Promoted special menu items, resulting in increased sales of featured dishes.
• Adhered to all safety and sanitation standards while preparing and delivering food.
• Processed customer orders and accurately entered into order system.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
• Handled cash transactions accurately, contributing to overall financial accountability.
• Delivered food to guest tables with timeliness and efficiency.
• Processed sales transactions using POS system.
• Addressed customer inquiries and concerns promptly, demonstrating excellent problem-solving skills.

• Monitored machinery in operation to identify concerns and make corrections or report complex problems.
• Used forklifts and tweezers to complete task and transport items.
• Supported current production needs by moving items between equipment, conveyors and staging areas.
• Documented production information via daily system logs and discussed non-conformance issues with management.
• Reviewed production specifications to verify accurate weights and measurements.
• Keeps the line running with minimal downtime.
• Works well with fellow members to ensure job performance.
• Safely operate equipment and perform all tasks necessary to ensure high quality if product handling within the facility.
• Load and unload from machines, trays and trolleys.
• Record data for production and batch records.

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out.
• Report and return any guest properties found in the rooms while rendering service.
• Report cases of property damage in commercial spaces to supervisor.
• Clean, disinfect and store all equipment at the end of the shift.
• Maintain a positive relationship with employees and guests.
• Respond calls for housekeeping problems, such as spills and broken glass.

• Ensuring safe and healthy protocols.
• Reporting to HR and senior management.
• Evaluating performance and providing feedback.
• Training new hires.
• Helping to resolve employee issues and disputes.
• Provided effective, coaching, motivation, and recognition to staff.
• Managed staff workload providing accurate information and assistance to coordinators with real time problems.
• Evaluated daily reports on individual performance.

• Providing consumer and marketing insight: As an ambassador, you'll have personal interaction with your target market.
• Positively representing the brand that I was promoting.
• Utilizing word of mouth marketing to help naturally generate brand awareness.
• Increasing brand awareness by wearing branded uniforms.
• Understanding the company's vision, mission, goals, products and services to represent the brand's voice and personality at various events.

Undergraduate