Dedicated professional with strong skills in cash handling and customer assistance. Committed to maintaining operational efficiency and ensuring high levels of customer satisfaction in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Cashier
Costco Wholesale
London, ON
01.2021 - 01.2026
Delivered excellent customer service across multiple roles including cashier, membership assistant, and receipt checker
Processed high-volume transactions accurately and efficiently in a fast-paced environment
Assisted customers with memberships, inquiries, and issue resolution
Maintained organized and well-stocked sales floor by restocking merchandise and managing inventory
Collaborated with team members to maintain smooth daily operations and meet store performance goals
Manager
Tim Hortons
London, ON
01.2018 - 03.2020
Led and trained team members, delegating tasks to enhance team performance during shifts
Supervised daily operations, achieving high customer satisfaction and efficient service in fast-paced environment
Monitored inventory levels and placed orders to maintain optimal stock levels.
Enforced health, safety, and food quality standards in accordance with company policies
Resolved customer concerns professionally to maintain a positive guest experience
Team Member
Tim Hortons
Mississauga, Ontario
09.2009 - 10.2017
Operated cash register and processed transactions while addressing customer inquiries to ensure efficient service.
Prepared and served food and beverages to customers efficiently.
Trained new team members on operational procedures and customer service, contributing to a cohesive team environment.
Maintained cleanliness and organization in work areas and dining space.
Followed food safety guidelines to maintain quality and hygiene standards.
Stocked supplies and monitored inventory levels for timely replenishment.