Majd Agha
Vancouver,BC
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Galaxie Signs
05.2023 - Current
- Serve as the primary point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships to support business growth.
- Ensure timely and successful delivery of signage solutions aligned with customer objectives.
- Negotiate contracts and close agreements to maximize profitability and client satisfaction.
- Spearhead deal-closing initiatives, contributing to consistent revenue generation.
Sales Manager
Signarama Vancouver
02.2019 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies..
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Diploma - Business Administration
Arab Internatioal Univeristy
Damascus10-2012
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Networking skills
- Project management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- WHIMS Training - 2018
- First Aid Level one - 2019
Timeline
Account Manager
Galaxie Signs
05.2023 - Current
Sales Manager
Signarama Vancouver
02.2019 - 02.2023
Diploma - Business Administration
Arab Internatioal Univeristy
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