Maja Radoja
Hamilton,ON
Summary
Dynamic Deck Supervisor at Goldfish Swim School with expertise in safety compliance and conflict resolution. Proven ability to enhance patient comfort and trust through compassionate support. Skilled in progress monitoring and community networking, leading to improved outcomes for clients. Committed to fostering teamwork and maintaining high safety standards in all operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
- Maintained accurate records of all deck operations, ensuring compliance with company policies and regulatory requirements.
- Managed emergency situations effectively, executing contingency plans swiftly to minimize disruptions in normal operations.
- Conducted thorough investigations into reported incidents or near-misses on the deck area, identifying root causes and implementing corrective measures promptly.
- Enhanced safety standards by conducting regular inspections and maintenance of deck equipment.
- Facilitated smooth transitions during shift changes to maintain seamless continuity in deck operations.
- Reduced incidents of workplace accidents by enforcing strict adherence to safety guidelines and protocols.
- Resolved conflicts among crew members professionally, fostering a positive work environment conducive to teamwork.
- Performed daily log updates and generated reports for supervisors.
Swim Coach
Aqua Tots
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Coached youth aged Number to Number for competitive swim team and oversaw participation in Number events annually.
- Conducted regular parent meetings to discuss athlete progress, expectations, and address any concerns or questions about the program.
- Taught daily swim instruction to students varying in ages and skill levels.
- Adapted teaching techniques to different learning styles.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Job Coach
McMaster University
06.2025 - Current
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
Respite Care Provider
Passport
06.2024 - Current
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Encouraged dignity through assistance with hygiene tasks, improving patient satisfaction.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Cultivated open communication and trust with patients while delivering respite care services.
Nail Technician
Self-employeed
06.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Lifeguard
PPL Aquatic, Fitness & Spa Group
06.2022 - 09.2024
- Provided safe environments addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Interactive Arts And Sciences Concurrent Education - Education
Brock University
St. Catharines, ONSkills
- Service plans
- Job search strategies
- Data gathering
- Progress monitoring
- Skill development
- Interview coaching
- Coaching meetings
- Community networking
- Performance assessments
- Social media proficiency
- Job search training
Languages
English
Full Professional
Certification
Certified Nail Technician
First Aid and CPR
Certified
Tutor
Assisted student help with math and english
Timeline
Job Coach
McMaster University
06.2025 - Current
Respite Care Provider
Passport
06.2024 - Current
Nail Technician
Self-employeed
06.2023 - Current
Lifeguard
PPL Aquatic, Fitness & Spa Group
06.2022 - 09.2024
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Swim Coach
Aqua Tots
Interactive Arts And Sciences Concurrent Education - Education
Brock University
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