Maja Leptuch
Mississauga,ON
Summary
Motivated individual seeking opportunities to develop skills and contribute to a dynamic environment. Strong background in customer service, with proven abilities in problem-solving, team collaboration, and time management. My ability to enhance guest experiences and drive sales is fueled by effective communication and conflict resolution.
Overview
4
4
years of professional experience
Work History
Lead Hostess
Taps Public House
Mississauga, Ontario
08.2025 - Current
- Coordinated guest seating to maximize table turnover during peak hours.
- Fulfilled special requests to enhance guest experiences.
- Greeted customers, provided recommendations, and addressed inquiries to boost sales.
- Promptly communicated issues or complaints to management for swift resolution.
- Motivated team members to deliver exceptional customer service consistently.
- Maintained cleanliness and organization of counter areas, ensuring adequate supplies for operations.
Customer Service Employee
McDonald
Mississauga, Ontario
01.2022 - 08.2025
- Diagnosed customer complaints and implemented effective solutions promptly.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Assisted customers with inquiries and product information via multiple communication channels.
- Fostered a positive learning environment that encouraged teamwork and mutual respect.
Corn Detasseler
Kevin Bernard Detasseling Crew
Chatham, Ontario
07.2022 - 08.2023
- Collaborated with team members to sustain efficient workflows during peak seasons.
- Prioritized tasks to guarantee the timely completion of detasseling operations.
- Operated hand tools for the precise removal of corn tassels.
- Ensured adherence to safety protocols, promoting a secure working environment.
Education
High School Diploma -
Our Lady of Mount Carmel C.S.S
Mississauga06-2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Communication skill
- Conflict resolution
Languages
Polish
Native/ Bilingual
References
References available upon request.
Timeline
Lead Hostess
Taps Public House
08.2025 - Current
Corn Detasseler
Kevin Bernard Detasseling Crew
07.2022 - 08.2023
Customer Service Employee
McDonald
01.2022 - 08.2025
High School Diploma -
Our Lady of Mount Carmel C.S.S