Mai Yia Yang
Eureka
Summary
Dedicated nursing assistant with strong skills in patient care assistance, vital signs monitoring, and EPIC charting. Committed to enhancing patient satisfaction and collaborating with healthcare teams.
Overview
21
21
years of professional experience
Work History
Nursing Assistant
St Joseph Hospital
Eureka
08.2016 - Current
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to address their needs and concerns.
- Trained new nursing assistants on hospital protocols and procedures.
- Monitored vital signs and reported changes to healthcare professionals.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Mental Health Worker
Transitional Residential Treatment Facilities
Eureka
06.2011 - 08.2016
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Make spreadsheet for clients Medication
- Call Pharmacy to check on Client refill Medication.
- Meds Audit
- Pass Medication for Clients.
Wendy"s
Casheir
Eureka
04.2005 - 05.2010
- Managed cash register and maintained accurate cash handling procedures.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations.
- Maintained cleanliness and organization of the checkout area and aisles.
- Resolved customer complaints promptly and effectively to enhance satisfaction.
- Trained new staff on register usage and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
Associate of Arts - Medical Assistance
College Of The Redwoods
Eureka05-2009
High School Diploma -
Eureka High School
Eureka06-2006
Skills
- EPIC charting
- patient care assistance
- vital signs monitoring
- electronic health records
- medication administration
- customer satisfaction
- Supply restocking
- Teamwork and collaboration
Timeline
Nursing Assistant
St Joseph Hospital
08.2016 - Current
Mental Health Worker
Transitional Residential Treatment Facilities
06.2011 - 08.2016
Wendy"s
Casheir
04.2005 - 05.2010
Associate of Arts - Medical Assistance
College Of The Redwoods
High School Diploma -
Eureka High School