Maiwand Zerghune
Pickering,ON
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Worker
MAR MAR CONSTRUCTION
Pickering, ON
02.2023 - Current
- Company Overview: Full time all rounder
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
Security Guard
ASP Security
08.2021 - 01.2023
- Company Overview: City of Toronto respite shelters
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard
Paladin Security
03.2020 - 08.2021
- Company Overview: Scarborough General Hospital
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Education
high school diploma - undefined
Dunbarton high school
Skills
- 5 years customer service
- Multilingual
- Co-operative works well with others
- Causally offer a fresh perspective
- Proficient in Microsoft
- 3 years security experience
- Observer
- Time management
- Strong work ethic
Certification
- FIRST AID CPR
- AODA
- WHMIS
- MENTAL HEALTH FIRST AID
- WORKPLACE RESPECT
- BOMB THREATS
- ACTIVE SHOOTER SITUATIONS
- USE OF FORCE
- BATON TRAINING
- HANDCUFF TRAINING
Languages
ENGLISH
Native or Bilingual
PASHTO
Native or Bilingual
DARI
Native or Bilingual
Timeline
Construction Worker
MAR MAR CONSTRUCTION
02.2023 - Current
Security Guard
ASP Security
08.2021 - 01.2023
Security Guard
Paladin Security
03.2020 - 08.2021
high school diploma - undefined
Dunbarton high school