Maivy Nguyen
Etobicoke
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding record keeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Receptionist /Assistant Manager
Lavello nails and beauty spa
Toronto
09.2025 - Current
- Managed appointment scheduling using the spa's booking system efficiently.
- Assisted clients with service inquiries, providing detailed information about treatments.
- Operated cash register and processed transactions accurately.
Receptionist
Nails for You
Etobicoke
02.2022 - 08.2025
- Greeted clients warmly and provided excellent customer service at the front desk.
- Managed appointment scheduling and maintained an organized calendar for services.
- Answered phone calls promptly, addressing client inquiries and concerns effectively.
- Assisted with processing payments and handling cash register transactions accurately.
- Assisted in maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Cashier/Retail Sales Associate
Sportchek
Mississauga
10.2019 - 02.2022
- Assisted customers with inquiries and provided product information as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier/Boba Barista
Yogurty’s
Mississauga
04.2016 - 11.2019
- Processed customer transactions accurately.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Diploma - Esthetician And Spa Management
Humber College
Toronto 09.2019 - 05.2022
Skills
- Appointment scheduling
- Customer inquiries
- Cash register operation
- Problem solving
- Time management
Languages
English
First Language
Vietnamese
Advanced (C1)
C1
Certification
- Eyelash extensions certificate ( December 2020)
Timeline
Receptionist /Assistant Manager
Lavello nails and beauty spa
09.2025 - Current
Receptionist
Nails for You
02.2022 - 08.2025
Cashier/Retail Sales Associate
Sportchek
10.2019 - 02.2022
Diploma - Esthetician And Spa Management
Humber College
09.2019 - 05.2022
Cashier/Boba Barista
Yogurty’s
04.2016 - 11.2019