Summary
Overview
Work History
Education
Skills
Timeline
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MAITTE CORNEJO

MAITTE CORNEJO

Dawson Creek,BC

Summary

Dynamic Office Administrator excelling in bilingual communication and project management. Successfully coordinated logistics for over 700 employees, enhancing operational efficiency. Recognized for optimizing administrative processes and fostering strong client relations, consistently exceeding expectations in fast-paced environments. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Overview

10
10
years of professional experience

Work History

Office Administrator/ Assistant Translator

Procyk Farms Ltd.
04.2021 - 07.2023
  • Schedule and oversee medical appointments for Mexican farm workers.
  • Facilitate video conferencing meetings with health care professionals and affiliates.
  • Coordinate transportation and logistics for appointments efficiently.
  • Scan, translate and fax necessary documentation accurately.
  • Create and design employee materials and updates using ERP system.
  • Manage orientation for 700+ employees, ensuring thorough review of policies and procedures, completion of government documents and sharing available resources and contact information.
  • Create company posts on Facebook in both Spanish and English
  • Ensure proper completion and signing of all contracts and documents
  • Install programs including I2I and TeamViewer on 23 laptops effectively
  • Translated documents from Spanish to English.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Help Desk/ Office Administrator

Pswoncall.com
01.2018 - 01.2023
  • Managed phones, emails and arranged video conferencing meetings utilizing Teams software
  • Handled appointment scheduling for a team of 5+ Personal Support Workers
  • Collaborated with clients to arrange and confirm appointments
  • Recorded invoices and financial data utilizing QuickBooks programs and tracked client receipts
  • Oversaw monthly budget monitoring for healthcare services provided to clients
  • Entered client information into Medi system and PointClickCare in compliance with Ministry regulations
  • Managed incoming and outgoing mail processes
  • Create comprehensive meeting agendas for team meetings
  • Organized parking and accommodations for both clients and staff

Customer Service Associate

iQor
01.2014 - 01.2016
  • Answered and received phone calls regarding open files and collected outstanding payments
  • Arranged payment plans with clients to minimize debt
  • Addressed paperwork issues with clients regarding Power of Attorney and settlements
  • Handled escalation calls from other employees and resolved client issues promptly
  • Recognized as Employee of the Month and consistently exceeded company quotas

Education

Standard First Aid With CPR C/AED Level C - Certified in Emergency

Canadian Red Cross
British Columbia
05-2025

Cybersecurity Diploma -

CDI College
01.2023

Medical Office Administrative Operations -

Universal Class
01.2022

Ontario Secondary School Diploma GED -

St. Martin’s Secondary School
Mississauga, ON
07-1992

Computer Graphics Diploma -

International Academy of Merchandise and Design

Skills

  • Microsoft Office suite proficiency
  • Project management and prioritization
  • Administrative process optimization
  • Calendar management and scheduling
  • Client relations and inquiry resolution
  • Confidential information handling
  • Bilingual communication (English and Spanish)

Timeline

Office Administrator/ Assistant Translator

Procyk Farms Ltd.
04.2021 - 07.2023

Help Desk/ Office Administrator

Pswoncall.com
01.2018 - 01.2023

Customer Service Associate

iQor
01.2014 - 01.2016

Standard First Aid With CPR C/AED Level C - Certified in Emergency

Canadian Red Cross

Cybersecurity Diploma -

CDI College

Medical Office Administrative Operations -

Universal Class

Ontario Secondary School Diploma GED -

St. Martin’s Secondary School

Computer Graphics Diploma -

International Academy of Merchandise and Design

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