Maitri Patel
BRAMPTON,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Zara
01.2022 - 05.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Cashier
Dmart
03.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Commerce - Advanced Accounting
S D Jain International College
Surat, Gujarat 04.2023
CSEET - Company Law
Institute of Company Secretary Of India
Delhi, India 12.2022
Skills
- Product Management and Pricing
- Adobe Systems Adobe Acrobat
- Microsoft Office
- Problem-Solving Strengths
- Microsoft Excel
- B2B Sales
Languages
English
Certification
- Event Management, S D Jain International College - 6 Months
- Travel and Tourism, S D Jain International College - 6 Months
- CSEET, Institute of Company Secretary of India
Timeline
Sales Representative
Zara
01.2022 - 05.2023
Cashier
Dmart
03.2021 - 11.2021
Bachelor of Commerce - Advanced Accounting
S D Jain International College
CSEET - Company Law
Institute of Company Secretary Of India
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