Maithile Arora

• Provided exceptional guest experiences in a high-traffic environment, handling 40+ tables per shift and consistently receiving positive customer feedback.
• Expertly crafted beverages and managed bar service, contributing to increased customer satisfaction and repeat visits.
• Produced original photo/video content for social media, showcasing menu items, promotions, and events—boosting engagement and local reach.
• Partnered with management and kitchen teams to develop and execute marketing ideas, supporting in-store campaigns and seasonal promotions.

• Led front-of-house team during high-volume shifts to ensure smooth service.
• Delegated tasks and supported staff to maintain efficiency and guest satisfaction.
• Trained and mentored new servers on service standards and workflow.
• Communicated with kitchen and management to coordinate timely order delivery.

• · Provided personalized service to 50+ clients daily, ensuring high satisfaction.
• · Handled orders, payments, and resolved issues with professionalism.
• · Built strong client relationships through clear communication and attention to detail.
• · Supported team operations to deliver seamless and efficient service.

· Assisted in planning and executing social media strategies across major platforms.

· Tracked campaign metrics (CPC, CTR) and generated reports to support optimization.

· Created 200+ branded creatives and managed campaigns for 8+ brands, boosting engagement and traffic.

· Maintained budget summaries, updated media calendars, blocking charts and ensured timely content delivery.