Microsoft Dynamics 365 Business Central Technical Consultant with 8+ years of experience in end-to-end implementation, customization, and support of Dynamics NAV and Business Central. Proficient in AL, C/AL, C/SIDE, and integration with third-party applications. Skilled in developing extensions, performance tuning, automating workflows, and providing technical leadership across finance, supply chain, manufacturing, and retail modules. Adept at working with cross-functional teams to deliver high-quality ERP solutions aligned with business needs.
Overview
9
9
years of professional experience
Work History
Senior Dynamics 365 Business Central Technical Consultant
MapleRecord
Toronto, Canada
06.2021 - Current
Designed and developed advanced custom extensions in AL for both Business Central SaaS and on-premise deployments, ensuring alignment with Microsoft’s extension-based development standards.
Migrated legacy C/AL objects to AL language, re-engineering functionalities to meet modern development best practices.
Built API endpoints and integrated Business Central with third-party applications such as CRM systems, payment gateways, and e-commerce platforms, enhancing business process automation.
Customized Role Centers, pages, and cues to improve user experience and align navigation with business-specific workflows.
Developed complex workflows and approval processes across finance, supply chain, and sales modules to enforce compliance and enhance operational efficiency.
Configured and deployed RapidStart packages for data migration, ensuring accurate transfer of master data, open entries, and historical records.
Executed full-cycle upgrade projects from NAV 2016/2018 to Business Central, leveraging the Upgrade Toolkit for smooth transition with minimal downtime.
Designed and optimized reports using RDLC and Word layouts, providing tailored financial and operational insights to stakeholders.
Created Power BI datasets and dashboards integrated with Business Central for real-time decision-making support.
Implemented automated testing frameworks with AL test libraries to improve code reliability and reduce regression issues during deployments.
Led troubleshooting and resolution of L2/L3 incidents, including SQL performance tuning, integration failures, and workflow breakdowns.
Collaborated with cross-functional teams, including finance, logistics, and IT, to convert business requirements into scalable ERP solutions.
Developed custom APIs and OData services to facilitate secure data sharing between Business Central and enterprise applications.
Enhanced system performance by optimizing SQL queries, indexes, and data access patterns to support large transaction volumes.
Configured security roles, permission sets, and segregation of duties to ensure system integrity and compliance with audit standards.
Designed and implemented automated workflows with Power Automate, integrating approvals and notifications into Microsoft Teams and Outlook.
Mentored junior developers on AL coding standards, extension design, and version control practices using Git and Azure DevOps.
Participated in code reviews and technical design discussions, ensuring adherence to architectural guidelines and performance considerations.
Provided end-user training and post-go-live support, enabling smooth adoption of new customizations and system functionalities.
Documented technical specifications, coding standards, and deployment procedures to support ongoing maintenance and knowledge transfer.
Dynamics NAV Developer
Softbuzz Technologies
Hyderabad, India
03.2017 - 04.2021
Developed customizations in C/AL and C/SIDE for NAV 2015/2016, including forms, pages, reports, tables, codeunits, and XMLports.
Designed and deployed modifications in Finance, Sales, Purchase, and Inventory modules, aligning system behavior with client business processes.
Built custom reports using RDLC layouts, delivering financial statements, purchase analysis, and sales performance dashboards.
Created and modified XMLports for seamless data import/export, including vendor, customer, and item master uploads.
Configured and deployed RapidStart packages to accelerate data migration and initial configuration for new implementations.
Assisted in upgrading NAV environments from 2013 to 2016, converting objects, resolving conflicts, and validating migrated functionality.
Developed custom workflows and approval hierarchies to enforce internal controls and streamline business operations.
Implemented EDI integrations with vendors and third-party logistics providers for automated order processing and shipment updates.
Optimized SQL queries and indexing to improve NAV database performance and transaction processing speed.
Enhanced role centers and navigation menus to simplify user experience and improve productivity.
Applied security filters, permission sets, and user roles to align with company policies and ensure compliance.
Supported data migration activities, including master data cleansing, mapping, and validation during system cutovers.
Collaborated with functional consultants to translate business requirements into technical designs, ensuring accurate solution delivery.
Provided L2 support for bug fixes, enhancements, and troubleshooting, minimizing downtime and improving system stability.
Prepared technical documentation for customizations, upgrade processes, and deployment guidelines to support knowledge transfer.
Education
Bachelor of Computer Applications -
Veer Narmad South Gujarat University
Gujarat, India
Skills
Business Central (BC) On-Prem & SaaS
AL Language & Extension Development
C/AL & C/SIDE Legacy Development
Web Services & API Integration
Report Design (RDLC, Word Layouts)
Power Platform (Power Automate, Power BI)
Data Migration (RapidStart, Configuration Packages)
Version Upgrades (NAV to BC)
Workflow Automation
Technical Documentation & User Training
Timeline
Senior Dynamics 365 Business Central Technical Consultant