Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAISH MULLA

Scarborough,Canada

Summary

Microsoft Dynamics 365 Business Central Technical Consultant with 8+ years of experience in end-to-end implementation, customization, and support of Dynamics NAV and Business Central. Proficient in AL, C/AL, C/SIDE, and integration with third-party applications. Skilled in developing extensions, performance tuning, automating workflows, and providing technical leadership across finance, supply chain, manufacturing, and retail modules. Adept at working with cross-functional teams to deliver high-quality ERP solutions aligned with business needs.

Overview

9
9
years of professional experience

Work History

Senior Dynamics 365 Business Central Technical Consultant

MapleRecord
Toronto, Canada
06.2021 - Current
  • Designed and developed advanced custom extensions in AL for both Business Central SaaS and on-premise deployments, ensuring alignment with Microsoft’s extension-based development standards.
  • Migrated legacy C/AL objects to AL language, re-engineering functionalities to meet modern development best practices.
  • Built API endpoints and integrated Business Central with third-party applications such as CRM systems, payment gateways, and e-commerce platforms, enhancing business process automation.
  • Customized Role Centers, pages, and cues to improve user experience and align navigation with business-specific workflows.
  • Developed complex workflows and approval processes across finance, supply chain, and sales modules to enforce compliance and enhance operational efficiency.
  • Configured and deployed RapidStart packages for data migration, ensuring accurate transfer of master data, open entries, and historical records.
  • Executed full-cycle upgrade projects from NAV 2016/2018 to Business Central, leveraging the Upgrade Toolkit for smooth transition with minimal downtime.
  • Designed and optimized reports using RDLC and Word layouts, providing tailored financial and operational insights to stakeholders.
  • Created Power BI datasets and dashboards integrated with Business Central for real-time decision-making support.
  • Implemented automated testing frameworks with AL test libraries to improve code reliability and reduce regression issues during deployments.
  • Led troubleshooting and resolution of L2/L3 incidents, including SQL performance tuning, integration failures, and workflow breakdowns.
  • Collaborated with cross-functional teams, including finance, logistics, and IT, to convert business requirements into scalable ERP solutions.
  • Developed custom APIs and OData services to facilitate secure data sharing between Business Central and enterprise applications.
  • Enhanced system performance by optimizing SQL queries, indexes, and data access patterns to support large transaction volumes.
  • Configured security roles, permission sets, and segregation of duties to ensure system integrity and compliance with audit standards.
  • Designed and implemented automated workflows with Power Automate, integrating approvals and notifications into Microsoft Teams and Outlook.
  • Mentored junior developers on AL coding standards, extension design, and version control practices using Git and Azure DevOps.
  • Participated in code reviews and technical design discussions, ensuring adherence to architectural guidelines and performance considerations.
  • Provided end-user training and post-go-live support, enabling smooth adoption of new customizations and system functionalities.
  • Documented technical specifications, coding standards, and deployment procedures to support ongoing maintenance and knowledge transfer.

Dynamics NAV Developer

Softbuzz Technologies
Hyderabad, India
03.2017 - 04.2021
  • Developed customizations in C/AL and C/SIDE for NAV 2015/2016, including forms, pages, reports, tables, codeunits, and XMLports.
  • Designed and deployed modifications in Finance, Sales, Purchase, and Inventory modules, aligning system behavior with client business processes.
  • Built custom reports using RDLC layouts, delivering financial statements, purchase analysis, and sales performance dashboards.
  • Created and modified XMLports for seamless data import/export, including vendor, customer, and item master uploads.
  • Configured and deployed RapidStart packages to accelerate data migration and initial configuration for new implementations.
  • Assisted in upgrading NAV environments from 2013 to 2016, converting objects, resolving conflicts, and validating migrated functionality.
  • Developed custom workflows and approval hierarchies to enforce internal controls and streamline business operations.
  • Implemented EDI integrations with vendors and third-party logistics providers for automated order processing and shipment updates.
  • Optimized SQL queries and indexing to improve NAV database performance and transaction processing speed.
  • Enhanced role centers and navigation menus to simplify user experience and improve productivity.
  • Applied security filters, permission sets, and user roles to align with company policies and ensure compliance.
  • Supported data migration activities, including master data cleansing, mapping, and validation during system cutovers.
  • Collaborated with functional consultants to translate business requirements into technical designs, ensuring accurate solution delivery.
  • Provided L2 support for bug fixes, enhancements, and troubleshooting, minimizing downtime and improving system stability.
  • Prepared technical documentation for customizations, upgrade processes, and deployment guidelines to support knowledge transfer.

Education

Bachelor of Computer Applications -

Veer Narmad South Gujarat University
Gujarat, India

Skills

  • Business Central (BC) On-Prem & SaaS
  • AL Language & Extension Development
  • C/AL & C/SIDE Legacy Development
  • Web Services & API Integration
  • Report Design (RDLC, Word Layouts)
  • Power Platform (Power Automate, Power BI)
  • Data Migration (RapidStart, Configuration Packages)
  • Version Upgrades (NAV to BC)
  • Workflow Automation
  • Technical Documentation & User Training

Timeline

Senior Dynamics 365 Business Central Technical Consultant

MapleRecord
06.2021 - Current

Dynamics NAV Developer

Softbuzz Technologies
03.2017 - 04.2021

Bachelor of Computer Applications -

Veer Narmad South Gujarat University
MAISH MULLA