Ma. Irene Abogado
Summary
Highly efficient administrative professional well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
7
7
years of professional experience
Work History
Mammography Clerk
EFW Radiology
05.2021 - Current
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensures all breast exams are entered accurately into Penrad
- Updating demographics in the provincial breast screening program database
- Prepares screening mammogram result letters for patients
- Sends reminder letters to patients through provincial breast screening program
- Contacts and advise patients for upcoming appointments and any preparations necessary for Mammography views and/or breast ultrasounds
- Completes documentation and contacts other departments to communicate the urgency of ordered diagnostic tests.
- Books breast biopsies and cyst aspirations for internal and external referrals
- Updates the Automated Whole Breast Ultrasound database
- Communicates with Clinical Support Specialist team, referring physicians, technologist, transcription, and patients as required
- Communicates directly with Alberta Society of Radiologists as required
- Locates, requests and electronically inputs outside previous breast imaging exams
- Tracks delayed Mammograms and ensure that they are dictated as per EFW's guidelines for allowable delay, as well as Mammograms requiring addendums
- Also performs as Clinic Support Specialist during vacation and sick leave coverage,
- Assisting with patient flow in preparation for procedures
- Organize the flow of all linen supplies, tidiness of change rooms and waiting areas
- Unpack clinic supplies and distribute to appropriate areas
- Auto-claving of medical instrument
- Complete clerical duties, patient reminder phone calls when applicable
- General support duties within the department and can type minimum of 35 wpm
- Ability to demonstrate courtesy in dealing with patients, staff and physicians.
- Ability to work under pressure while multi-tasking
- Ability to assume responsibility and undertakes other related duties as assigned
Medical Office Assistant
Medicare Royal Vista
07.2020 - 05.2021
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Performs clerical tasks in support of the X-Ray/Mammography modality which may include, but are not limited to:
Ensures all breast exams are entered accurately into Penrad
Updating demographics in the provincial breast screening program database
Prepares screening mammogram result letters for patients
Sends reminder letters to patients through provincial breast screening program
Contacts and advise patients for upcoming appointments and any preparations necessary for Mammography views and/or breast ultrasounds
Completes documentation and contact other departments to communicate urgency of ordered diagnostic tests.
Books breast biopsies and cyst aspirations for internal and external referrals
Updates the Automated Whole Breast Ultrasound database
Communicates with Clinical Support Specialist team, referring physicians, technologist, transcription, and patients as required
Communicates directly with Alberta Society of Radiologists as required
Locates, requests and electronically inputs outside previous breast imaging exams
Tracks delayed Mammograms and ensure that they are dictated as per EFW's guidelines for allowable delay, as well as Mammograms requiring addendums
Also performs as MSK clinic support specialist during vacation and sick leave coverage,
Assisting with patient flow in preparation for procedures
Organize the flow of all linen supplies, tidiness of change rooms and waiting areas
Unpack clinic supplies and distribute to appropriate areas
Auto-claving of medical instrument
Complete clerical duties, patient reminder phone calls when applicable
General support duties within the department including reception, answering telephone and faxing and can type minimum of 35 wpm
Ability to demonstrate courtesy in dealing with patients, staff and physicians.
Ability to work under pressure while multi tasking
Ability to assume responsibility and undertakes other related duties as assigned
Housekeeping Room Attendant
Marriott Calgary Downtown Hotel
05.2017 - 01.2021
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Change bedding, vacuum and clean bathrooms, replace towels, soap and other supplies
- Report damage, theft and articles found to immediate supervisor
- Keep storage areas and carts well stocked, clean and tidy
- Respond to guest requests for additional towels/toiletries
- Answer guest inquiries or direct them to front desk for further assistance
Education
Office Administration
ERP College
Calgary, AB06.2024
Medical Office Assistant
ABM College
Calgary, AB04.2020
Bachelor of Science - Customs Administration
PMI College
Manila Philippines10.1993
Skills
- Administrative Support
- Correspondence Writing
- Information Security
- Telephone Etiquette
- Multitasking Abilities
- Microsoft Office Suite
- Customer Service
- Attention to Detail
- Data Entry
- Flexible and Adaptable
- Team Collaboration
- Sales Expertise
Timeline
Mammography Clerk
EFW Radiology
05.2021 - Current
Medical Office Assistant
Medicare Royal Vista
07.2020 - 05.2021
Housekeeping Room Attendant
Marriott Calgary Downtown Hotel
05.2017 - 01.2021
Office Administration
ERP College
Medical Office Assistant
ABM College
Bachelor of Science - Customs Administration
PMI College
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