Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mai Nou Lee

Sacramento

Summary

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Overview

18
18
years of professional experience

Work History

Remedy Clerk

Walmart Fulfillment Center
06.2022 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Contacting support to help with issues that can not be solve
  • Processed incoming and outgoing mail and packages according to established procedures.

Unloader Associate

Walmart Fulfillment Center
03.2021 - Current
  • Collaborated with team members to complete high-volume unloading projects ahead of schedule.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
  • Assisted in training new staff members on proper procedures for safely and efficiently handling the various aspects of the unloading position within the warehouse environment.
  • Optimized storage space utilization with strategic placement of unloaded merchandise.
  • Maintained accurate inventory records, carefully documenting all incoming shipments upon arrival.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.

Head Rail Assembler

Hunter Douglas
01.2013 - 01.2019
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.
  • Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.

Night Team Shift Lead/Sandwich Artist

Subway Franchise
01.2007 - 01.2013
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Grant Union High School
01.2009

Skills

  • Quick learner
  • Detail oriented
  • Adaptive team player
  • Quality control
  • Operations support
  • Multitasking
  • Attention to detail
  • Time management
  • Problem-solving
  • Flexible and adaptable
  • Organizational skills
  • Efficiency
  • Active listening skills

Affiliations

  • Walmart Home Office
  • Walmart Seller Support
  • Utah Traffic/Remedy Manager

Timeline

Remedy Clerk

Walmart Fulfillment Center
06.2022 - Current

Unloader Associate

Walmart Fulfillment Center
03.2021 - Current

Head Rail Assembler

Hunter Douglas
01.2013 - 01.2019

Night Team Shift Lead/Sandwich Artist

Subway Franchise
01.2007 - 01.2013

High School Diploma -

Grant Union High School

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Mai Nou Lee