MAILI ALVEAR
Pointe-Claire
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Hostess/ Busser
Baton Rouge
01.2023 - Current
- Assisting customers to their seats, Clearing tables, Answering phones, Taking orders
Waitress
Gigis Pizzaria
07.2022 - 11.2023
- Taking orders, Assisting customers, Providing a friendly and good Service, Clearing tables, Bringing food in a fast and timely manner
Key Holder Supervisor
Bikini Village
10.2020 - 04.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
Hostess/Busser
Bar B Barn
03.2019 - 09.2022
- Dealt and handled with customers, Responsible for welcoming customers, Takes phone calls and answers orders, ensures that people are seated and there is attentive service
Cashier
Sushi Shop
09.2018 - 01.2020
- Responsible for handling money and credit for all customer’s orders, Answered all incoming calls, assisted clientele with menu and placed pick-up orders, Performed clean-up duties at closing time (taking out the garbage, re-stocking fridge, floor cleaning etc.,), Assisted with the food preparation
Education
Journalism -
Concordia University
06.2024
DEC - Psychology
Dawson College
04.2022
High School Diploma -
Beaconsfield High School
Beaconsfield, QC06.2019
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Interactive communication skills
- Detail Oriented
Languages
English
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Hostess/ Busser
Baton Rouge
01.2023 - Current
Waitress
Gigis Pizzaria
07.2022 - 11.2023
Key Holder Supervisor
Bikini Village
10.2020 - 04.2023
Hostess/Busser
Bar B Barn
03.2019 - 09.2022
Cashier
Sushi Shop
09.2018 - 01.2020
Journalism -
Concordia University
DEC - Psychology
Dawson College
High School Diploma -
Beaconsfield High School
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