Highly-motivated employee with ten years of experience working on condominium corporations, ready to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Superintendent
Diamond Property Services
05.2023 - Current
Managed customer service inquiries and complaints of the residents and Board of Directors in a timely manner.
Inspected mechanical rooms for compliance with safety regulations and company standards, performing regular testing.
Managed subcontractors throughout the duration of each maintenance project, ensuring tasks were completed in a timely manner.
Conducted regular inspections of common areas, commercial units and other facilities to ensure proper maintenance.
Ensured safety protocols were being followed at all times by employees and subcontractors on site.
Managed residents inquiries regarding elevator and amenities bookings, providing information on availability and documentation.
Housekeeping Supervisor
Executive Maintenance Services Inc.
Toronto, ON
06.2017 - 05.2023
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Monitored inventory levels and ordered supplies as necessary.
Created and implemented cleaning schedules for staff members.
Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Coordinated with other departments regarding special events or projects requiring additional cleaning services.
Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
Education
Condominium Management and Administration Certificate - Property Management
Humber College
Toronto, ON
01.2021
Skills
Contractor Oversight
Schedule Coordination
Supplies Ordering
Customer Service
Employee Supervision
Attention to Detail
Team Collaboration
MS Office
Report Preparation
Staff Scheduling
Punctual and Reliable
Multitasking and Organization
Certification
CMRAO Condominium Management Licence (Limited)
WHMIS Certificate
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Superintendent
Diamond Property Services
05.2023 - Current
Housekeeping Supervisor
Executive Maintenance Services Inc.
06.2017 - 05.2023
Condominium Management and Administration Certificate - Property Management
Humber College
CMRAO Condominium Management Licence (Limited)
WHMIS Certificate
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