Maikayla Patten
Simcoe
Summary
Proven in fast-paced environments, I excel in customer engagement and time management. Skilled in handling high-pressure situations while remaining calm and professional.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Pet Valu
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Farm Hand
Rapley Show Horses
02.2022 - Current
- Conducted daily health checks on animals, identifying and addressing any signs of illness to maintain herd health.
- Rotated animals between grazing areas to provide enough access to food.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.
Customer Service /Cashier
Walmart
02.2021 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Holy Trinity Catholic High School
Simcoe, ONSkills
- Time management
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Phone etiquette
Timeline
Retail Sales Associate
Pet Valu
05.2024 - Current
Farm Hand
Rapley Show Horses
02.2022 - Current
Customer Service /Cashier
Walmart
02.2021 - 08.2022
Holy Trinity Catholic High School
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