Maika (Mike) Courval
L'Ancienne-Lorette,QC
Summary
Adept at driving territory expansion and exceeding sales targets, I leveraged my technical understanding and negotiation prowess at B-Line Auto Supply and Prema Canada to consistently surpass quarterly goals. My knack for relationship building and time management has fostered high client retention rates and robust account portfolios, showcasing a results-driven approach with a blend of hard and soft skills. Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in Tires supply and equipment products and current market trends. Over 19 years of sales and business development success.
Overview
31
31
years of professional experience
Work History
Territory Manager - Sales and Service
B-Line Auto Supply
08.2020 - Current
- Managed a diverse portfolio of accounts across multiple industries, demonstrating adaptability in tailoring sales approaches to meet unique client requirements.
- Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
- Monthly strategic routine to cover all my territory and visiting customer and cold call.
Account Manager
Groupe CT
02.2019 - 05.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Franchisee
Prema Quebec Metro
06.2011 - 12.2018
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
Account Manager, Sales Rep
Prema Canada ULC
01.2005 - 06.2011
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Owner, Chef
Pub Edward - Taverne Chez Mô
01.2002 - 12.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Elaborate menu, special events and season menu, inventory turn over, different task on accounting.
- Purchases programs with suppliers.
Executive Chef, 1st Cook and Assistant
Different Location
06.1993 - 12.2003
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Education
D.E.P - Food And Nutrition Management
Polyvalente De Charlesbourg
Québec, QC06.1994
High School Diploma -
Ecole Le Sommet
Québec, QC06.1993
Skills
- Sales Presentations
- Technical understanding
- Competitor Analysis
- Territory expansion
- Time Management
- Multitasking and Organization
- Relationship Building
Accomplishments
- Prema Canada President Club: 2013,2014 & 2017
- Prema Canada Awards of Excellence: 2009 trough 2011 & 2015
- Haweka vibration solution certificate, Dundas ON 2009
- Retreads systems & products, Shamrock Marketing, Louisville KY 2016
- Schrader Int. TPMS training, Belleville ON 2011 & 2017
- Hunter Engineering Company, distributor Sales training. Saint-Louis MI 2007 & Ontario 2024
- TECH Int. OTR & Mining repair certificate, Johnston OH, 2005 & 2024
- ASCOT tradeshow & training, Atlanta GA 2023
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Territory Manager - Sales and Service
B-Line Auto Supply
08.2020 - Current
Account Manager
Groupe CT
02.2019 - 05.2020
Franchisee
Prema Quebec Metro
06.2011 - 12.2018
Account Manager, Sales Rep
Prema Canada ULC
01.2005 - 06.2011
Owner, Chef
Pub Edward - Taverne Chez Mô
01.2002 - 12.2004
Executive Chef, 1st Cook and Assistant
Different Location
06.1993 - 12.2003
D.E.P - Food And Nutrition Management
Polyvalente De Charlesbourg
High School Diploma -
Ecole Le Sommet
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