Mai Der Vang, RN

- Floated to multiple different specialties in the hospital and developing trust with each unit

- Quickly adapted to new protocols and procedures

- Foundational nursing skills such as medication administration (PO, IM, SUBCUT), assessments, safety, multi disciplinary communication with: doctors, PT/OT, and social workers, wound care, time management, and leadership skills

- Customer service skills, managing multiple tables and bills, answering customer's questions and cultivating warm relationships with regulars

- Resolving customer complaints while maintaining professionalism and positivity

• Greeted customers, discussed specials, and took drink orders.
• Built solid rapport with many frequent patrons to cultivate guest loyalty.