Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

MAIDA JAWED IQBAL

Mississauga,ON

Summary

To obtain long term employment, allowing growth potential with a company where I can contribute my hardworking ability and my positive attitude. Offering excellent customer service skills, a can-do approach to all tasks, and a consistently high level of productivity. A motivated individual is willing to work hard and add my abilities to the company’s performance. A loyal team player with a versatile skill set who can follow written and verbal directions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Staff member

Tim Hortons
01.2023 - Current
  • Boosted company revenue through strategic marketing initiatives and targeted sales campaigns.
  • Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
  • Supports an exceptional customer experience through the delivery of services
  • Maintaining knowledge of products and services available, engaging with customers, and motivating fellow team members with a positive attitude
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
  • Established positive relationships with customers and other staff members.

Assistant Quality Analyst

Fransco Ketchup & Mayonnaise
01.2020 - 01.2022
  • Analyzed food safety and quality data and prepared reports
  • Maintained site Statistical Process Control systems including deviation reporting and recommendations
  • Assured the effectiveness of the corrective and preventative action process
  • Developed food safety policies and programs like HACCP, GMP’s, sanitation, food defense, pest control, quality, and continuous improvement of the Quality Management Program for implementation
  • Directed and managed suppliers’ food safety and quality practices
  • Developed Quality & Food Safety metrics that aligned with the overall business objectives

Sales Floor Associate

Khaadi
01.2018 - 01.2020
  • Responsible for greeting customers, responding to their questions, improving engagement with merchandise, and providing outstanding customer service.

Education

Post-Baccaleurate Diploma - Marketing Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
12.2024

Post-Baccaleurate Diploma - Human Resource Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
12.2023

Bachelor of Science - Food Science And Technology

Jinnah University For Women
Karachi, Pakistan
12.2019

Skills

  • Customer Service Expertise
  • Excellent Communication Skills
  • Excellent Time Management
  • Quality Management
  • Problem Solving
  • Microsoft Office Tools
  • Collaborative team worker
  • Reliable and focused

Websites

Certification

1. Actively participated in “DICE AFS 2019 “ at MNS University of Agriculture, Multan.

2. “1st Pakistan Food Nutrition International Summit” -Pak China Friendship Centre at Islamabad-Pakistan.

3. “2nd International Symposium on Natural Products For The Future (ISNPF-2) 2018”- University of Karachi.

Languages

English
Professional Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working

References

References available upon request.

Timeline

Staff member

Tim Hortons
01.2023 - Current

Assistant Quality Analyst

Fransco Ketchup & Mayonnaise
01.2020 - 01.2022

Sales Floor Associate

Khaadi
01.2018 - 01.2020

Post-Baccaleurate Diploma - Marketing Management

Humber Institute of Technology And Advanced Learning

Post-Baccaleurate Diploma - Human Resource Management

Humber Institute of Technology And Advanced Learning

Bachelor of Science - Food Science And Technology

Jinnah University For Women

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MAIDA JAWED IQBAL