Maibelline Morales

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Prepared healthy, age-appropriate snacks and meals.
• Assisted children with homework assignments and special projects across different subjects.
• Fostered close relationships with children by discussing school, friends and hobbies.
• Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
• Created and implemented diverse educational strategies to boost development.
• Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Communicated positively with children and guardians.
• Studied and researched food allergies to understand requirements for individuals with such conditions.
• Taught children to organize toys, wash hands and share by leading by example.
• Organized activities that enhanced children's physical, emotional and social well-being.
• Monitored children's play activities to verify safety.
• Stayed current on toy and child-related recalls and safety warnings.
• Played games, worked on puzzles, and read books to young children.

• Collaborated with external creative agencies to produce and distribute marketing materials.
• Analyzed data from previous and current marketing campaigns to improve future results.
• Maintained high level of understanding of industry standards and trends.
• Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
• Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
• Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
• Analyzed demographic data to determine optimal targets, messaging and tactics for persuasion.

Volunteered at after school program.

• Greeted visitors and answered questions about program, requirements and opportunities.
• Used strong interpersonal communication skills to convey information to others.
• Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
• Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
• Met with other volunteers and program leaders to discuss new service opportunities.
• Assisted with special events or programs.