Mai Aida Mbow
Toronto,Ontario
Summary
Highly motivated and adaptable professional with experience in customer service, research, and team leadership. Skilled in managing complex tasks, maintaining attention to detail, and delivering exceptional results in fast-paced environments. Known for strong organizational skills, technical expertise, and the ability to collaborate effectively across diverse teams to achieve goals. Proficient in Japanese, English, and French, enabling seamless communication in multicultural settings.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
Canada Goose
Toronto, Ontario
09.2024 - Current
- Foster a welcoming and premium shopping experience by actively engaging with customers, understanding their needs, and providing personalized product recommendations.
- Demonstrate expert knowledge of Canada Goose’s product line, including technical features, sustainable practices, and styling options, to educate and build trust with customers.
- Achieve and exceed sales targets by utilizing strong interpersonal skills, upselling techniques, and creating lasting connections with clientele.
- Uphold the brand’s values and image by maintaining a professional demeanor, showcasing a passion for the product, and promoting Canada Goose’s commitment to quality and sustainability.
- Support team members by contributing to a positive work environment, assisting in floor operations, and participating in inventory management and visual merchandising.
Graphic Illustrator
Rare Disease Club
Toronto, Ontario
01.2023 - Current
- Design visually compelling graphics, posters, and digital content to raise awareness about rare diseases and support advocacy campaigns.
- Ensure all designs align with the club’s branding guidelines, maintaining a cohesive and professional visual identity across various platforms.
- Work closely with the executive team to understand project goals and translate complex medical information into accessible and engaging visuals.
- Create promotional materials, including event flyers and social media assets, to boost attendance and engagement for the club’s initiatives.
Research Practicum Student
Toronto Metropolitan University
Toronto, Ontario
09.2023 - 04.2024
- Conducted research on the effects of replicative aging on endocytosis and organelle function in human cells under Dr. Mojca Mattiazzi Usaj during the Winter 2024 practicum.
- Studied the impact of environmental stress on checkpoint function, cell survival, and mutation rates during drug-induced DNA replication stress under Dr. Sarah Sabatinos in the Fall 2023 practicum.
- Gained experience with molecular biology techniques, microscopy, and experimental protocols relevant to cell and molecular biology research.
Gym Equipment and Maintenance Lead
Toronto Metropolitan University
Toronto, Ontario
06.2023 - 04.2024
- Supervised and trained a team of maintenance staff, delegating tasks and ensuring that daily operations ran smoothly and efficiently.
- Diagnosed and repaired gym equipment, ensuring optimal functionality and safety for all users.
- Developed and implemented a regular maintenance schedule to prevent equipment downtime and prolong the lifespan of assets.
- Conducted routine safety inspections and addressed any hazards promptly to maintain a secure environment for gym patrons and staff.
- Coordinated with facility management to manage inventory, order necessary parts, and ensure seamless communication regarding maintenance needs.
Education
Bachelor of Science - Biomedical Sciences
Toronto Metropolitan University
Toronto06-2025
Skills
- Team Leadership
- Client Relations
- Organizational Skills
- Data management
- Multitasking
- Attention to Detail
- Sales expertise
- Multilingual communication (JPN/FRE/ENG)
Timeline
Brand Ambassador
Canada Goose
09.2024 - Current
Research Practicum Student
Toronto Metropolitan University
09.2023 - 04.2024
Gym Equipment and Maintenance Lead
Toronto Metropolitan University
06.2023 - 04.2024
Graphic Illustrator
Rare Disease Club
01.2023 - Current
Bachelor of Science - Biomedical Sciences
Toronto Metropolitan University
Similar Profiles
Jakara LewisJakara Lewis
Brand Ambassador at Canada GooseBrand Ambassador at Canada Goose
Aswan MappAswan Mapp
Team Lead of Experience at Canada GooseTeam Lead of Experience at Canada Goose
Rosalie RodriguezRosalie Rodriguez
Brand Ambassador at Canada GooseBrand Ambassador at Canada Goose