Maiah Levesque
Winnipeg
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Club Regent Casino
11.2024 - Current
- Provided exceptional customer service by greeting and serving guests at the bar, ensuring a welcoming and engaging experience.
- Prepared and served a wide variety of cocktails, shooters, and mixed drinks per the standardized recipes and in full compliance with the provincial liquor laws and responsible service guidelines.
- Operate and maintain bar equipment, including dishwasher and bar tools, ensuring cleanliness and efficiency.
- Handle cash transactions and operate debit/credit terminals with accuracy and professionalism.
- Process customer loyalty program redemptions and accurately apply rewards during transactions.
- Restock bar inventory, including alcoholic beverages, garnishes, glassware, and to-go supplies, to maintain service readiness.
- Prepare garnishes and bar supplies to ensure seamless transitions between shifts.
- Conduct end-of-shift duties including scanning and weighing bottles, balancing the cash register, and completing accurate cashouts.
- Demonstrate strong attention to detail and adherence to responsible alcohol service standards in high-volume environments.
FSWEP Administrative Assistant
Stony Mountain Institution
05.2025 - 08.2025
- Assisted in the development and facilitation of vocational programming and training tailored to offender rehabilitation goals, contributing to increased program participation, including in the Special Interventions Unit.
- Organized and scheduled essential service clinics for inmates (e.g., Canada Revenue Agency, birth certificates, SIN applications).
- Provided support and guidance to inmates in one-on-one and group settings, fostering skills development, rehabilitation, and cooperation, including with high-need and previously uncooperative offenders.
- Contributed to the creation and review of vocational training proposals to support inmate rehabilitation pathways.
- Utilized the Offender Management System to create profiles, update records, and ensure accurate offender information management.
- Maintained professionalism and adaptability across all correctional security levels.
- Skilled in Microsoft Office Suite for documentation, communication, financial spreadsheets, and reporting.
- Engaged with staff, parole officers, and external stakeholders, developing strong communication and collaboration skills within a correctional setting.
Bartender
Fionn MacCool’s Pub
05.2024 - 09.2024
- Greeting customers sitting at the bar top
- Using and cleaning bar instruments
- Mixing alcohol into the pub’s cocktails
- Mixing and pouring shooters
- Handling cash, VTL earnings
- Washing bar dishes using the bar dishwasher
- Restocking alcohol and cutting garnishes, preparing them for the next shift.
- Counting the bar cash register at the beginning and end of the shift.
- Completing cashouts at the end of the shift
- Tip outs
- Pouring draft beer
Sales Associate
Moores Clothing for Men
05.2024 - 07.2024
- Measuring customers for their appropriate size of suit and dress shirts.
- Handling cash
- Folding formal shirts and pants.
- Booking rental fitting appointments
- Scheduling alterations
- Marking alterations
- Fixing and solving mistakes
Host
Smitty’s Restaurant & Lounge
06.2023 - 10.2023
- Greeting and seating restaurant customers
- Clearing dishes and utensils from tables/ cleaning and preparing tables for the next customer
- Serving food and beverages as needed
- Assisting bar staff with the preparation of alcoholic beverages and bar maintenance as needed
- Required to ensure the dining area was clean and maintained according to management’s guidelines
- Attendance and participation in staff meetings
- Working as a team player to provide excellent customer service
Team Supervisor
Tim Horton’s
06.2021 - 06.2022
- Supervised staff and daily operations in a high-volume environment.
- Trained new employees and provided service leadership.
- Assisted with cash handling, deposits, and register balancing.
- Managed inventory levels, supply ordering, and product rotation.
- Interviewed and hired front-line team members.
- Generated operational and sales summaries.
Clinic Aide/Office Assistant
Quarry Physiotherapy
08.2019 - 03.2021
- Greeting and assisting clients in the reception area
- Collecting and processing payments for various services
- Submitting insurance claims to third-party insurers
- Assisting physiotherapists with their clients as needed.
- Resolving IT issues as required
- Ensuring all linens were clean and put away
- Sanitizing therapy tools and equipment
- Closing the clinic at the end of the day
Education
Bachelor of Art’s Degree -
University of Manitoba
06.2026
High School Diploma - undefined
Gimli High School
06.2022
Skills
- Administrative & Technical: Microsoft Office Suite, data entry, record management, Offender Management System (OMS)
- Communication & Service: Customer Service, Stakeholder collaboration, de-escalation, conflict resolution
- Organization & Operations: Time Management, event coordination, adaptability in fast-paced settings, health codes compliance, Mixology
- Financial & Reporting: Cash handling, accounts receivable, reconciliation, confidentiality
- Analytical & Academic: Research & report writing, critical thinking, policy understanding, data interpretation, ethical decision-making
Languages
English
Native or Bilingual
French
Limited Working
Certification
Manitoba Liquor & Lotteries - Safe Serve Certification - February 2023
Timeline
FSWEP Administrative Assistant
Stony Mountain Institution
05.2025 - 08.2025
Bartender
Club Regent Casino
11.2024 - Current
Bartender
Fionn MacCool’s Pub
05.2024 - 09.2024
Sales Associate
Moores Clothing for Men
05.2024 - 07.2024
Host
Smitty’s Restaurant & Lounge
06.2023 - 10.2023
Team Supervisor
Tim Horton’s
06.2021 - 06.2022
Clinic Aide/Office Assistant
Quarry Physiotherapy
08.2019 - 03.2021
High School Diploma - undefined
Gimli High School
Bachelor of Art’s Degree -
University of Manitoba