Maia Rollin
Sault Ste. Marie
Summary
Motivated Health Sciences student on track to graduate with a Bachelor's degree in October 2026, with extensive experience in customer service within fast-paced environments, including pharmacy and food service. Strong communication, multitasking, teamwork, and organizational skills have been developed through diverse roles, ensuring positive customer experiences while maintaining professionalism and attention to detail. A reliable and adaptable team player, committed to contributing to a collaborative workplace and delivering high-quality, energetic customer service. Eager to pursue professional growth and make a meaningful impact in place of work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
The Medicine Shoppe Pharmacy
05.2023 - 08.2025
- Responsible for supporting pharmacists with daily pharmacy operations, including prescription preparation, processing insurance claims, managing inventory, and assisting customers with medications and over-the-counter products. Provided excellent customer service while maintaining accuracy, organization, and patient confidentiality. Worked collaboratively with pharmacy staff to ensure efficient workflow and positive patient experiences.
Occasional Assistant Receptionist
Steel Speed Incorporated
07.2019 - 08.2024
- Responsible for answering phone calls and greeting customers.
Food Service Associate
BeaverTails
05.2022 - 09.2022
- Energetic and customer-focused Food Service Associate with experience working in a fast-paced seasonal environment. Responsible for preparing food orders, operating cash transactions, maintaining cleanliness, and providing friendly customer service to large volumes of customers during busy periods. Developed strong communication, multitasking, teamwork, and time management skills while ensuring positive guest experiences.
Pharmacy Assistant
Metro Pharmacy
01.2019 - 03.2022
- Responsible for supporting pharmacists with daily pharmacy operations, including prescription preparation, processing insurance claims, managing inventory, and assisting customers with medications and over-the-counter products. Provided excellent customer service while maintaining accuracy, organization, and patient confidentiality. Worked collaboratively with pharmacy staff to ensure efficient workflow and positive patient experiences.
Education
Bachelor's - Health Science, Honours Specialization
Western University
London, ON10-2026
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St. Mary’s College
Sault Ste. Marie, ON06-2022
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St. Paul Catholic School
Sault Ste. Marie, ON06-2018
Skills
- Teamwork
- Multi-tasking
- Time management
- Problem-solving
- Quality customer service
- Organized
- Effective communication
- Professionalism
- Food safety
Accomplishments
- CNI (Childlife Network International) – Uganda Environmental Health Promotion Camp Curriculum (2026)
Collaborated with Childlife Network International and Western University students to develop educational camp curriculum deliverables for a locally led youth program in Uganda aimed at increasing understanding of environmental health topics through interactive and accessible learning activities.
- Western University Aging Lab Simulation (2026)
Collaborated with students and faculty to design and develop an aging simulation experience for public use focused on increasing empathy, awareness, and understanding of the physical and social impacts of aging.
- Honour Role with Distinction, Third Highest Academic Standing Gr. 9, 10, 11 (2019, 2020, 2021)
- Excellence in Numeracy Award June (2018)
- Highest Academic Standing June (2018)
Certification
- Smart Serve (2026)
- Emergency First Aid- CPR Certified (2018)
- Bronze Medallion- Swim Certification (2018)
Timeline
Pharmacy Assistant
The Medicine Shoppe Pharmacy
05.2023 - 08.2025
Food Service Associate
BeaverTails
05.2022 - 09.2022
Occasional Assistant Receptionist
Steel Speed Incorporated
07.2019 - 08.2024
Pharmacy Assistant
Metro Pharmacy
01.2019 - 03.2022
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St. Mary’s College
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St. Paul Catholic School
Bachelor's - Health Science, Honours Specialization
Western University