Mai Pham
Garden Grove
Summary
Aspiring Social Media Manager with 3 years of experience as a self-employed social media strategist. Strong time management skills, developed communication abilities through streaming, and a track record of academic excellence.
Overview
4
4
years of professional experience
Work History
Influencer on Social Media
Self-employed
12.2021 - Current
- Negotiated and collaborated with brands for sponsored content, partnerships, and collaborations.
- Maintained detailed and accurate digital records for inventory, reinforcing organization and attention to detail.
- Maintained and organized digital and physical inventory records, ensuring accuracy and efficiency in stockmanagement.
- Created high-quality, engaging content (photos, videos, blogs) for social media platforms like Instagram, YouTube,TikTok, etc.
Volunteer Coordinator
National Institute for Cancer Control
11.2023 - 12.2023
- Coordinated fundraising, awareness, and advocacy events.
- Assisted in the development and implementation of cancer awareness programs.
- Managed logistics for events, including organizing materials and schedules, which required precise document handling.
- Ensured that children’s voices are heard in decision-making processes related to their care and involvement in programs.
Customer Service
Ballotpedia
09.2020 - 11.2020
- Addressed and resolved customer complaints, concerns, and product issues in a timely manner.
- Assisted customers with navigating and understanding Ballotpedia’s resources and services.
- Handled high-volume telephone calls, emails, and in-person inquiries, providing detailed information and assistance to users.
- Utilized Microsoft Excel, Word, and Outlook for various administrative tasks, including data entry, report generation, and communication.
Education
Bachelor of Science - Business Administration: MIS
California State University, Long Beach (CSULB)
12.2025
Associate in Science - Business Administration for Transfer
Cosumnes River College
12.2023
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Intermediate MySQL
- Hands-on experience with AWS for cloud-based data management
- Problem-Solving
- Attention to Detail
- Teamwork
- Adaptability
- Time Management
- Bilingual
Relevant Coursework
- Spreadsheet Modeling for Business and Management
- Introduction to Business Telecommunications
- Building a Network Diagram
- Management Information Systems
- Database Management
Timeline
Volunteer Coordinator
National Institute for Cancer Control
11.2023 - 12.2023
Influencer on Social Media
Self-employed
12.2021 - Current
Customer Service
Ballotpedia
09.2020 - 11.2020
Bachelor of Science - Business Administration: MIS
California State University, Long Beach (CSULB)
Associate in Science - Business Administration for Transfer
Cosumnes River College
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