Mai Khaial

Burlington,ON

Summary

Goal-driven Management Engineering student with a proven track record in optimizing data accessibility and client interactions during IT internships. Successfully transformed 30+ complex client documents into concise Excel files, streamlining workflow efficiency. Proficient in VBA for Excel, orchestrating seamless software implementations for over 15 systems. Seeking opportunities to leverage data transformation expertise and adept client management skills in a dynamic professional setting.

Overview

years of professional experience

Work History

Paid Intern

Numentis

03.2021 - 08.2023

Transformed 30+ client documents into concise Excel files, enhancing accessibility and readability
Managed data transformation by condensing documents, optimizing data accessibility, and improving workflow efficiency
Configured proprietary software on 15+ computers and laptops, setting up 10+ PCs for clients
Demonstrated technical proficiency in software installation, ensuring seamless client operations
Communicated directly with upper-level management and clients to administer licenses promptly, adding, upgrading, or removing licenses as necessary
Efficient license administration improved client satisfaction and compliance, showcasing adeptness in client management and technical support

Education

Bachelor's - Management Engineering

Univeristy of Waterloo

2028

Skills

Excel - 2 years
VBA for Excel - 1 year
Client Communication
Software Installation
Project Coordination
Microsoft Office Suite (Word, Excel, PowerPoint) and Google equivalents

Adobe Creative Cloud (Illustrator, Photoshop, Premiere Pro,etc)
Presentation Development
Marketing
Presentation
Staff Communication

Languages

English

Native or Bilingual

Arabic