Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahtab Sadeghi Nogourani

Thornhill,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Cashier Supervisor, Tim Hortons

Sebastian Schembri
05.2022 - 01.2024
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
  • Enhanced team collaboration, conducting weekly meetings to address challenges and share best practices.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Promoted customer engagement by conducting surveys on shopping experiences and incorporating feedback into ongoing improvement initiatives.
  • Collaborated closely with other department supervisors in cross-training initiatives designed to enhance overall store flexibility during busy periods.

Cleaner and Child Care Support

Nancy Mosey
06.2021 - 02.2022
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Sanitized and cleaned play, nap, and other child and staff areas.
  • Ensured COVID-19 cleaning and sanitation procedures are followed.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.


Education

High School Diploma -

Thornlea Secondary School
Thornhill, ON
09.2022

Skills

  • Cashier Training
  • Complaint Resolution
  • Employee Scheduling
  • Workplace Safety
  • Product Knowledge
  • Relationship Building
  • Goal Setting
  • Time Management
  • Customer Service Excellence
  • Critical Thinking
  • Team Leadership
  • Customer Complaint Handling
  • Effective Communication

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Cashier Supervisor, Tim Hortons

Sebastian Schembri
05.2022 - 01.2024

Cleaner and Child Care Support

Nancy Mosey
06.2021 - 02.2022

High School Diploma -

Thornlea Secondary School

Similar Profiles

CREATE PROFILE
Mahtab Sadeghi Nogourani